Bill Luke Marana
Tucson, AZ
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 319 reviews
Deposit accepted ★☆☆☆☆ Deposit Accepted, 850 Credit Score, Then New Conditions Were Added I completed a credit application that reflected an 850 credit score, placed a deposit, and spent three days Score, Then New Conditions Were Added I completed a credit application that reflected an 850 credit score, placed a deposit, and spent three days working through the purchase. At the last minute, I was told I would also be required to provide two personal references. I have purchased vehicles across state lines before and have never encountered this requirement. I also asked my insurance agent, who has 23 years of industry experience and personally owns seven vehicles, whether they had ever heard of such a policy. They said they had not. When I questioned the requirement, I was initially told it was a lender policy and that the references would not be contacted. I then offered to wire the full purchase price instead. At that point, I received a different explanation: Bill Luke requires two references on every transaction, particularly for out-of-state buyers, and the references would only be contacted if the dealership could not reach me regarding paperwork or titling. I requested a written copy of either the dealership policy or the lender requirement, but nothing was ever provided. I was not comfortable sharing the personal information of friends, family members, or colleagues for a vehicle purchase, particularly when this requirement had never been disclosed in writing before I completed a credit application, placed a deposit, and spent several days working through the transaction. I understand that dealerships are entitled to establish their own policies. My concern is not that they have a policy—it’s that this requirement was introduced at the last minute rather than being disclosed upfront. I do want to recognize Luis Luigo, my initial salesperson, who was fantastic throughout the process. Unfortunately, my communication with Andrew “Andy” Mazzei was disappointing. Rather than working toward a reasonable solution or addressing my concerns, his responses felt dismissive. Unfortunately, my experience lacked the transparency and professionalism I expect when making a major purchase. More
Carlos V. was extremely helpful. From the movement we parked he greeted us and helped us find exactly what we were looking for. We were educated and treated fa was extremely helpful. From the movement we parked he greeted us and helped us find exactly what we were looking for. We were educated and treated fairly throughout the entire buying process. I really appreciate your help Carlos, thank you for making my wife and I happy! More
Exelente atención muy recomendado maravilloso trato estamos encantados estoy contento con la venta y el vendedor Luis Carlos Villegas estamos encantados estoy contento con la venta y el vendedor Luis Carlos Villegas More
Came in, was able to test the car and got financing in less than four hours. No hidden fees less than four hours. No hidden fees More
Will never ever buy another vehicle here. Offered me 15,000. On trade in. I wanted 18000 they said couldn’t do it. 4days later my trade is on the website for 27,000. Crooks. Liars. Offered me 15,000. On trade in. I wanted 18000 they said couldn’t do it. 4days later my trade is on the website for 27,000. Crooks. Liars. More
We had a 10 out of 10 experience with Luis Carlos Villegas! My son needed a car urgently because he couldn't take more days off work. Luis Carlos was incredibly efficient; he sent us 5 pre-selected o Villegas! My son needed a car urgently because he couldn't take more days off work. Luis Carlos was incredibly efficient; he sent us 5 pre-selected options, saving us time and unnecessary trips. The process was fast, honest, and with zero pressure. There is a reason why he is the #1 salesman. He listens to his clients and delivers exactly what they need. We are deeply grateful for his professional and outstanding service. Highly recommended! More
Very friendly staff, quick to take me in and showed me exactly the car I was looking for, and worked me with me and my admittedly poor credit to get the car I wanted, and a great warranty as well. I would exactly the car I was looking for, and worked me with me and my admittedly poor credit to get the car I wanted, and a great warranty as well. I would happily shop here again. More
I have been buying vehicles for over 50 years, Bill Luke takes the cake! Never experienced a bait and switch before but this place is ridiculous. Did all the paperwork online (to save an hour) and the deal takes the cake! Never experienced a bait and switch before but this place is ridiculous. Did all the paperwork online (to save an hour) and the deal was submitted and I was assured it is a done deal even got a congratulations and Confetti emoji and when I went in to purchase my new vehicle the bottom line was 5,000.00 dollars more than I was quoted! After 4 salesman worked me how I am getting a great deal, the dealership manager told me they did the deal on the wrong vehicle, at which time I walked out ! Be careful come prepared, I did and they still tried to rip me off. Even with all the online information at your finger tips dealerships still will work their magic to make your money disappear. SAD More
carlos villegas fue muy profesional a la hora de atendernos y darnos informacion! muchas gracias por su attencion atendernos y darnos informacion! muchas gracias por su attencion More
I initially started looking online and was assisted immediately. Luis (Carlos) assisted when I came to the dealership. He was very welcoming and patient. I would recommend him to anyone. Although i immediately. Luis (Carlos) assisted when I came to the dealership. He was very welcoming and patient. I would recommend him to anyone. Although it was crazy hot outside he continued to go out and bring different vehicles around for me to see. He never complained and remained friendly. More




