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Bill Rapp Chevrolet of Ogdensburg - Service Center

Ogdensburg , NY

4.8
85 Reviews

85 Reviews of Bill Rapp Chevrolet of Ogdensburg - Service Center

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August 28, 2025

I cannot imagine going to any other dealership. The service department is amazing, the salesmen have provided me with reliable cars for close to 30 years. I look forward to the routine maintenance More

by AMCG817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Backus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Backus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buck
August 28, 2025

Great Dealership! !! Great people, but when an OCD customer like myself wants to ask lots of questions, the service folks don't want to deal with all the details. Again More

by DGRANT01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dalton
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

At Bill Rapp they pay attention to detail and take the time to listen to the customer. Paul Dalton, Jordan Backus and Pete Backus did a great job today. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Backus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

August 25, 2025

Always a good experience with this dealership… always. The staff addresses any and all issues I bring up, giving explicit explanation as to any and all work they perform on my vehicle. I am fortunate to More

by CHARMAE2047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Backus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

August 25, 2025

Very easy to put together a deal. Shaun Murray was fantastic to deal with. Couldnt have asked for a better buying experience. More

by LEMKEJ
Recommend Dealer
Yes
Employees Worked With
Peter Backus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

We're happy you found our staff to be so supportive during your experience here at Bill Rapp Chevrolet of Ogdensburg. Please don't hesitate to reach out if there's anything additional we can do for you.

August 25, 2025

Always take care of any problems that I might have with my vehicles in a timely fashion. More

by mblanch2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Backus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

August 22, 2025

Mostly good people with good intentions. They are very busy sometimes take us a while to get in. More

by RICHARDSONPAUL60
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

I purchased a beautiful 2026 Chevrolet Equinox. Everyone I came in contact with were friendly, courteous and very helpful. More

by dishaw.terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Backus 5 stars
Aug 27, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Rapp Chevrolet of Ogdensburg! We are always more than happy to assist you if anything else comes up. Take care!

August 22, 2025

Just purchased a 2026 Traverse. Everyone was helpful and friendly but especially our salesman, Pete Backus. More

by LSWILLARD
Recommend Dealer
Yes
Employees Worked With
Peter Backus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Rapp Chevrolet of Ogdensburg! We sincerely value your business and look forward to your next visit!

August 20, 2025

Great service ! Staff is always so helpful. I will buy my next truck there . They work well with my needs More

by PAULWHALENLUCHIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Backus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Bill Rapp Chevrolet of Ogdensburg

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