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Bill Rapp Chevrolet of Ogdensburg - Service Center

Ogdensburg , NY

4.8
85 Reviews

85 Reviews of Bill Rapp Chevrolet of Ogdensburg - Service Center

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August 19, 2025

Outstanding customer service and support,I have dealt with this dealership on numerous occasions and have never been disappointed in any way.Thank You from a satisfied and continued customer . More

by MSTONER518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Backus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Backus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2025

Was amazed at how fast the repairs were done. You dealt with the insurance company too. More

by COLLERBARB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Backus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Rapp Chevrolet of Ogdensburg and we hope to see you again soon!

August 14, 2025

Awesome! Never disappointed always friendly service. The service department keeps you informed about the work being done on your vehicle. No work is started w More

by bbaker12955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 14, 2025

Just went in for oil change, black spot on back hatch camera was just a piece of rubber do cleaned it off More

by lstgermain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

We are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

August 12, 2025

Paul listened to me and was very helpful. Everyone at Bill Rapps is very courteous. More

by EGRANT49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

August 07, 2025

Although the car problem felt great, the Bill Rapp garage and staff were wonderful! They even came and got our car, left us a loaner, and returned the car when fixed. Thank you so much for your great servic More

by SCMEYER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

We're delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 05, 2025

Always prompt and courteous service. They always address my questions or problems and fix it. Wouldn’t go else where, best dealership around!! More

by amyyork2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2025

We have always been treated very good We were with mort backs us. Very comfortable with the new owner More

by BONNIE13662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 05, 2025

They were very professional. They helped out with all my questions. I left with all my services finished. More

by NALABARGE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2025

I was a little disappointed that it took 1-1/2 hours for oil change/ tire rotation Normally excellent service otherwise More

by DARCYLEE61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (315) 393-5899.

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