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Bill Rapp Chevrolet of Ogdensburg - Service Center

Ogdensburg , NY

4.8
86 Reviews

86 Reviews of Bill Rapp Chevrolet of Ogdensburg - Service Center

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June 30, 2025

I was treated with respect and was acknowledged by different employees and asked if I was being helped. Very professional! More

by lawtons501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Backus
Jul 12, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 30, 2025

Very pleased with the quality of the work completed on my Equinox. Joe was very good staying in touch with me. More

by PITCHER42_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Jul 12, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 30, 2025

We were very pleased with our service at Bill Rapp. From the sales dept, Pete Backus who we always get great attention from to the service dept. Joe kept us informed all the way on another car we had More

by PITCHER42_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 12, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 30, 2025

Pleased with the services of Bill Rapp ; especially pleased with Pete Backus and his salesmanship. More

by PITCHER42_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 28, 2025

The staff at Bill Rapp are very professional and courteous, They always take time to explain any issues they find, Keep up the good work More

by JLCAR9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Backus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

June 26, 2025

Everything went well. My appointment started on time and was pretty darned quick. All people were pleasant and helpful. Good job! More

by mlndmllr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 25, 2025

Drop my car off Sunday night for a Monday appointment for oil change and inspection we assumed it would be done in the am and it was not so we called at 130 pm on Monday and they have not started it yet why? More

by KMCLEAR05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Dalton
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

They recognize my family’s loyalty and treat us with respect. Highly recommend them for all your vehicle needs. More

by RAYCB1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Backus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 19, 2025

Very good service great people who work in service. Mechanic are very good. great place to do business More

by JACKG10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Backus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Backus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2025

The dealership is very a credible. They have great service and know how to handle most any situation. More

by MIKETHORNHILL66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lytle.
Jul 14, 2025 -

Bill Rapp Chevrolet of Ogdensburg responded

We appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

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