Bill Smith Buick GMC
Cullman, AL
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The sales and service at Bill Smith is second to none. They had ample inventory to choose from but I wanted a truck that they didn't have on the lot. In a matter of minutes, they located the exact truck They had ample inventory to choose from but I wanted a truck that they didn't have on the lot. In a matter of minutes, they located the exact truck that I wanted and I was driving it the next morning. I've had some minor warranty work done there and they always provide me with a nice loaner while mine's in the shop. I have (and will continue) to refer friends, family, and perfect strangers to this dealership. They are fair, professional, and prompt. More
I'm actually writing this review for my father, who is elderly. He just recently purchased a 2007 toyota camry from bill smith for 20,000+, Yes you heard me right! These people our in the business to ma elderly. He just recently purchased a 2007 toyota camry from bill smith for 20,000+, Yes you heard me right! These people our in the business to make money at no expense, not even when they are taking advantage of elderly people. First they sent my father a flyer saying he won a deal, then when he was there they got him to sign papers thinking he had won a car. In reality after signing he was stuck with an overpriced car. When he found the truth they said he couldn't get back his car because they had already sold it. In the state of alabama theres nothing we can do beside accept that we got screwed. The people there are rude, my advice to anyone is stay far away from this dealership. My father lives on a fixed income so now he's stuck with this overpriced car. I pray one day this dealership will get what's coming to it. More