Bill Utter Ford - Service Center

I called Eddie and he got my recall scheduled quickly and the service was performed in a very reasonable timeframe. Everything was done per our discussions and explained thoroughly. The price for the servi the service was performed in a very reasonable timeframe. Everything was done per our discussions and explained thoroughly. The price for the service I had done was very reasonable as well. I will be back the next time I need service! The only complaint I have is that when I got back into my truck things in my console were pulled out and the phone charger I leave in the truck was now in the USB (I don't use the USB) and laying across onto the drivers floor. In my mind it appears someone, probably a technician, pulled it out and connected their own phone to it. In the future it would be wise to put items back where you found them like you found them if you are playing with customers items. More

The service was great everyone was nice. The service department even was my truck before they gave it back to me, and I really didn't have to wait for some to come take of me, as soon as I arrived someo department even was my truck before they gave it back to me, and I really didn't have to wait for some to come take of me, as soon as I arrived someone was there to greet me. More

Very good service! First time being at that dealership and made it feel like I was welcome & was taken care of! Really just represents Ford as a whole! and made it feel like I was welcome & was taken care of! Really just represents Ford as a whole! More

Our service advisor, Mike, was excellent. He communicated every step of the way and was very personable. This was our first time and we will be back! Thank you Mike communicated every step of the way and was very personable. This was our first time and we will be back! Thank you Mike More

Great experience. Everyone was friendly and service was done correctly. They also completed warranty work and didn’t make any attempt to up-sell me on unnecessary services or repairs. Highly recommend. Thi done correctly. They also completed warranty work and didn’t make any attempt to up-sell me on unnecessary services or repairs. Highly recommend. This will definitely be my go-to dealership. More

I have received excellent service every time I have visited this location. The staff is professional and courteous and I’m never pressured to receive services I do not need. visited this location. The staff is professional and courteous and I’m never pressured to receive services I do not need. More

Very honest. Found out my 1997 f250 didn’t have a cabin filter. They didn’t charge me a dime. Great service and friendly people filter. They didn’t charge me a dime. Great service and friendly people More

Brought my Flex in at 9am for oil change, rotation, and inspection. At 11:30 I called wondering what the status is, they said they’d have Dillon call me back. At 12 I called again because I had no call bac inspection. At 11:30 I called wondering what the status is, they said they’d have Dillon call me back. At 12 I called again because I had no call back. Finally got picked up at 12:30 to come get it. 3 & 1/2 hours is waaaaay too long, I’m glad I didn’t wait there... More

Dont bother scheduling service online. It is not meant for the time to get the work performed. It is only a time to meet the advisor. for the time to get the work performed. It is only a time to meet the advisor. More

Always takes good care of us. When I call they are eager to take care of my problems. We have never had a bad experience... to take care of my problems. We have never had a bad experience... More