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Bill Walsh Ford Lincoln Kia - Service Center

Ottawa, IL

5.0
17 Lifetime Reviews Review Dealership

17 Reviews of Bill Walsh Ford Lincoln Kia - Service Center

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September 17, 2020

"please is well organized, clean and willing to help. I..."

- pearson45

please is well organized, clean and willing to help. I had an oil change and it was quick. Car wash was out of order, which sucked but still great service and thats what counts

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Recommend Dealer
Yes
Employees Worked With
Greg Strasser
5.0
August 08, 2020

"Always have great service from the dealership service..."

- Satisfied Ford Escape Customer

Always have great service from the dealership service department Brian is kind and courteous and walks you through your service. Brian has a good porter that’s polite and courteous as well they make a great team! Thank you Bill Walsh Ford Lincoln Kia service and thank you Brian and Kenny!

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Recommend Dealer
Yes
Employees Worked With
Brian and Kenny
July 05, 2020

"As always - courteous service! From the first phone..."

- cfrancisco3

As always - courteous service! From the first phone call to The day I actually got my new tires put on. Excellent service would highly recommend

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Recommend Dealer
Yes
Employees Worked With
Brian
February 07, 2020

"Saved our lives!"

- jerry2163

About an hour from home and on our way to Rochester MN we hit a massive metal object on a local road. Immediately resulted in an unrepairable flat tire. Thank God this dealership was three minutes away from us. We limped into the dealership on a “donut” tire in a brand new Kia Telluride. These guys were very helpful, courteous and understood our need to get back on the road as soon as possible. They got a new tire on our vehicle, washed it, and wished us well. Cannot tell you how grateful we were! Thanks Bill Walsh Kia! We really appreciate your help! Sorry, I don’t remember the guy’s name who I worked with, but thanks!

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Recommend Dealer
Yes
Employees Worked With
Greg Strasser
December 13, 2019

"Brian worked tirelessly to resolve a difficult issue. I..."

- Mlanggut

Brian worked tirelessly to resolve a difficult issue. I appreciate his efforts and my car was fixed flawlessly and quickly once the vexing issue with Kia was resolved. Thank you.

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Recommend Dealer
Yes
Employees Worked With
Brian
December 05, 2019

"Great service as always! Brian is the best! He always..."

- gary1954

Great service as always! Brian is the best! He always goes out of his way to keep my vehicle in good shape. An enjoyable day knowing that my truck is cared for by professionals!

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Recommend Dealer
Yes
Employees Worked With
Brian Redmond
July 25, 2019

"Exceptional"

- Mick1944

Always receive courteous, prompt and professional service at Bill Walsh Ford/Kia. I have business with Bill Walsh dealerships for over 35 years and have never been disappointed.

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Recommend Dealer
Yes
Employees Worked With
Brian Redmond the service rep and Mike the service manager. I don’t know exactly who Greg Stasser listed above is unless he was the tech that performed the service.
June 20, 2019

"Recent service on F 450"

- rodfather

As always a pleasant experience. Service staff are always professional and courteous. Dealt with Mike Logue. and the billing clerk, both were very courteous. I will be back and recommend.

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Recommend Dealer
Yes
Employees Worked With
Mike Logue
June 13, 2019

"Exceptional service "

- Dory

Dealership has an excellent service department. I was there for my scheduled oil change and tire rotation. Everyone is always pleasant and courteous and their lobby is clean and very comfortable.

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Recommend Dealer
Yes
Employees Worked With
Brian Brown
June 13, 2019

"Great, Quick Service"

- gary1954

Brian was right there to meet us when we pulled the truck into the servicing area and confirmed what we were there for. He asked if we'd like the truck washed also and warned us about our tool box in the truck bed and made sure it was bolted down so that the wash wouldn't dislodge it. We waited in the waiting area and then Brian came and recommended new wipers. The cost was comparable with discount stores and they do the work. Easy decision for me. Great Experience!

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Recommend Dealer
Yes
Employees Worked With
Brian Redmond
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