I went to the dealership on Monday April 19, 2010 to ask about the 2010 Hyundai Sonata. They didn't have the manual transmission on the lot, but offered to locate one and deliver to the dealership given we agreed on the price. The following day their saleswoman Kimberly Abernethy called me and said they located the car I wanted and I could come to the dealership to negotiate the price and sign the paperwork before they shipped the car in. I said I didn't want to drive for 1 hour from Beaumont to get their high offer and have to go home without anything, and I preferred to set the price over the phone. I also said I had an offer from another Hyundai dealership in Houston for $14943 drive-out (including taxes and fees), and only could come if they could beat that offer. Kimberly said ok she had to talk to the manager and see if they could do that. She called me 3 hours later and said they could get me a demonstration vehicle with 25k miles for $14,000 drive-out, or the manual sonata 2010 for $500 more. I asked her to give me some time to decide and said I will call her back.
The next morning I called her and left a message, while getting on the road to the dealership because I thought they can sell me a manual 2010 Hyundai Sonata for $14,500, as Kimberly Abernethy told me on the phone. She called me back while I was on the way and I said that their offer sounded good, and that I was on the way.
When I got in, she was very friendly and started asking me about the bluetooth option and something else that I might like to add to the car.
She also made me fill out a form with my address, phone number and social security number. When she brought the contract, the price was changed: It was $17k+some change. I was bummed by that price, and told her that's not what she said on the phone.
She told me she has never mentioned the price $14,500 on the phone. She also invited her manager who told me that the price of $14,943 that I was offered in another dealership in Houston was probably not real. Complete ignorance about the fact that I asked them to beat that price as a condition of me coming to the dealership and buying a car.
I would strongly recommend you against shopping with these people. They can't hold to their word and lie about the price to lure you in and try to sell you every other (used) car they have that fits your price range. One of the most unpleasant experiences I have ever had.