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Momentum Alfa Romeo Maserati - Service Center
Hurst, TX
377 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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377 Reviews of Momentum Alfa Romeo Maserati - Service Center
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September 23, 2020
So far it has been a good experience I'll be able to tell maybe 9-10 months from now to see how long my repairs hold up oh my car also my service provider Greg was very polite maybe 9-10 months from now to see how long my repairs hold up oh my car also my service provider Greg was very polite More
by johnnywleeandassoc
Verified CustomerEmployees Worked With
Greg Main
September 22, 2020
Great service. Had wheels aligned and balanced; they did Great service. Had wheels aligned and balanced; they did a good job and were very professional. Had oil and filters changed. They offered shuttle to Great service. Had wheels aligned and balanced; they did a good job and were very professional. Had oil and filters changed. They offered shuttle to pick me up. More
by josephbetar
Employees Worked With
Greg Main
September 21, 2020
My schedule was tight but Essence came through for me. They serviced my Levante on my schedule not theirs. Thank you! The car is great and so is the dealer. They serviced my Levante on my schedule not theirs. Thank you! The car is great and so is the dealer. More
by risk99
Employees Worked With
Greg Main
September 21, 2020
We brought Ghibli in for service and a new tire and Greg was great as always. Great service and communication. I would highly recommend Essence to any Maserati owner. was great as always. Great service and communication. I would highly recommend Essence to any Maserati owner. More
by STEVENGATZ
Employees Worked With
Greg Main
September 18, 2020
Appointment was easy to create and got the vehicle finished quicker than I expected. Customer service was great and they were in constant communication so I never wondered what was going on finished quicker than I expected. Customer service was great and they were in constant communication so I never wondered what was going on More
by mitchell.orsak
Employees Worked With
Kim Tran
September 09, 2020
The worst dealership in DFW. Stay as far away as possible! They always misquote the time estimates it will take to complete the service or repair. Also with previous repairs, I have had to go multip possible! They always misquote the time estimates it will take to complete the service or repair. Also with previous repairs, I have had to go multiple times to get the problem fixed. It took them 4 attempts to fix a tire that was leaking air due to their bad installation (which they never managed to figure out), 2 attempts to service my brakes, and 4 attempts to fix my check engine light. This last time I went I was told that my tire that was leaking air (due to their bad installation) and another one that had a bubble would be fixed for free. Then they called me the next day saying that I actually needed to pay for the fix. Also, I asked for the receipt to be email to me and I had to call to get it sent. More
by alfadriver24
Employees Worked With
Nikko C., Carson Garrison, Greg Main, Kim Tran
September 03, 2020
Continue get great service from Essence. Greg communicated well with me while my car was being serviced. I quickly learned the issue and timeline of repairs. The Valet is such a time saver for me communicated well with me while my car was being serviced. I quickly learned the issue and timeline of repairs. The Valet is such a time saver for me. More
by jmparker
Employees Worked With
Greg Main
August 27, 2020
Essence Maserati is an excellent dealership to interact with. Very professional, kind and they go the extra mile in assisting you. John Cooper is the best. I would highly recommend Essence for your new car with. Very professional, kind and they go the extra mile in assisting you. John Cooper is the best. I would highly recommend Essence for your new car investment or service needs performed by a superior staff. More
by mac4810
Employees Worked With
John Cooper
August 24, 2020
Fabulous service! Very friendly, punctual.. extremely pleased with everything that was done. Will definitely refer my friends and family to this dealership.. live my car.. pleased with everything that was done. Will definitely refer my friends and family to this dealership.. live my car.. More
by babygato
Employees Worked With
Nikko C., Carson Garrison, John Cooper, Greg Main
August 22, 2020
Excellent, complete service for my 2017 Alfa Julia T Lusso; making recommendations, providing updates and cleaning. Transparency and expertise of Service Advisor, John Cooper, was exemplary and appreci Lusso; making recommendations, providing updates and cleaning. Transparency and expertise of Service Advisor, John Cooper, was exemplary and appreciated. More
by philly128
Employees Worked With
John Cooper
