Back

Momentum Alfa Romeo Maserati - Service Center

Hurst, TX

4.6
377 Reviews

377 Reviews of Momentum Alfa Romeo Maserati - Service Center

Sort by
July 12, 2020

Have to Follow Up Continuously They ended up delaying my car getting repaired for a week. At one point they had lost it and could not find it. I believe that they have finally bro More

by OOSTEXAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I would prefer not to mention names
Jul 13, 2020 -

Bishop Maserati Alfa Romeo responded

Thank you for your honest review, I do recall speaking with you on the phone and am so pleased we were able to get you taken care of. As I explained on our call it was a simple mistake on our part that was quickly remedied. I appreciate the kind words regarding my management and we look forward to a big future here at Essence. Please do not hesitate to reach out for any of your future Alfa needs. As always, we appreciate you as a client and look forward to seeing you next time. Thank you, Carson Garrison Service Director

July 08, 2020

Great service , took very good care of my car! Will be back again! They were all wearing masks which made me feel comfortable. nice cold water outside and I didn More

by timothy.saenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cooper
July 08, 2020

Very nice Greg was very nice and easy to work with. Had a couple of recalls on my Alfa Romeo and the service was quick and smooth. More

by Samba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Main
July 06, 2020

Great experience, hope to continue doing business at the facility. I enjoyed the VIP customer service, and the discounts offered. transparent service pricing. John was a great customer service Rep. More

by samuel.adeleye
Recommend Dealer
Yes
Employees Worked With
John Cooper
July 06, 2020

John was very nice and easy to work with. The service took 3 days which was quite a long time for the recall that got fixed. Even with COVID being a health issue I think rental cars should be delivered t More

by summerborah
Recommend Dealer
Yes
Employees Worked With
John Cooper
July 03, 2020

Exceptional customer service They worked fast to get my Exceptional customer service They worked fast to get my car back to me, as I was waiting for it. Thank you for the great service More

by nharlow
Recommend Dealer
Yes
Employees Worked With
Greg Main
July 01, 2020

Attention to detail is appreciated Brought my Stelvio in for 1 year service and repair of a side mirror. While setting up the appointment the service rep (John Cooper) pointed out that More

by lamar.lunsford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cooper
June 29, 2020

Recall fix Greg was friendly as always and everything was satisfactory. Initially asked for a loaner car but they recommended not to as service hour was less tha More

by seungkyu.han
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Main
June 29, 2020

Great experience. Great service. Picked-up my car, serviced it, washed it, and delivered it, Can’t ask for more. john was a please to work with. More

by laraya11
Recommend Dealer
Yes
Employees Worked With
John Cooper
June 29, 2020

Please open more locations Service was great. I got in and out of there in less than an hour. Please open more service centers or make software updates available as tune files. More

by justin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Main
...
16
...