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Momentum Alfa Romeo Maserati - Service Center

Hurst, TX

4.6
377 Reviews

377 Reviews of Momentum Alfa Romeo Maserati - Service Center

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June 05, 2020

John is very helpful. He make sure everything he promise you is done. He calls and make sure you’re not in the blind. And he make sure you’re happy at the end of the day. More

by everett_walker
Recommend Dealer
Yes
Employees Worked With
John Cooper
June 04, 2020

My recent visit went very well. This is my second time in since purchasing my 2018 Quadrifoglio from a Houston dealership to come in for service. Greg my service professional is great with updating me on More

by Bradd
Recommend Dealer
Yes
Employees Worked With
Greg Main
May 25, 2020

Service Dept Great service...very friendly staff.....Greg was outstanding and very professional.. The waiting area was clean and neat...water ,coffee and drinks we More

by ronsroom111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Main
May 25, 2020

Professional service and I felt I was taken care of from start to finish. Service speed was much faster than in the past. Overall great experience. More

by Sean
Recommend Dealer
Yes
Employees Worked With
Greg Main
May 21, 2020

Good valet service , good timing Staff was attentive, Good valet service , good timing Staff was attentive, cordial and professional. The car was clean and deliver in a timely manner. Communication was More

by jclv
Recommend Dealer
Yes
Employees Worked With
Nikko C., Ken Workman, Philip PJ C.
May 19, 2020

Quick Service My car had a flat tire and i called Essence for help. My car was quickly picked up and the flat replaced.During the entire process Essence keep me inf More

by risk99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Main
May 18, 2020

Great Service, Great People! I took my Alfa Romeo in for a required software update and state inspection. Greg took great care of me from the moment I got there, making sure I was More

by David C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Main
May 15, 2020

Recall processed John was friendly. Took care of the recall for my Stelvio. Quick and efficient service. Overall I found the environment very friendly and staff very c More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cooper
May 11, 2020

Called in advance to book my service appointment. Was told it wouldn’t take longer than 30 min. Showed up on time and left over 2 hours later. Had to take several business calls from the lobby. Even More

by trackris24
Recommend Dealer
No
Employees Worked With
John Cooper
May 11, 2020 -

Bishop Maserati Alfa Romeo responded

Good afternoon, My name is Carson Garrison, I am the service director here at Essence. I want to offer my sincerest apologies, we strive to give excellent customer service and we obviously dropped the ball, I would love to discuss this further, we never want an unhappy client. You can reach me at 682-241-6590 anytime. Thank you, Carson Garrison

May 11, 2020

great service got everything done under warranty. i was able to wait for the work to be done. it was very convenient and they were very friendly. More

by DANBURCH8338
Recommend Dealer
Yes
Employees Worked With
Greg Main
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