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Momentum Alfa Romeo Maserati - Service Center

Hurst, TX

4.6
377 Reviews
Call Service Center (817) 813-8675

377 Reviews of Momentum Alfa Romeo Maserati - Service Center

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May 25, 2023

Great service visit! !! Would recommend without hesitation for servicing alpha Romero vehicles. Thanks for everything More

by kbp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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May 26, 2023 -

Bishop Maserati Alfa Romeo responded

We're glad the experience was so positive! Thank you for trusting us with your Alfa Romeo car! We hope to see you again! - Bishop Maserati Alfa Romeo

May 23, 2023

Great service at this dealer. Provided transportation to and from the dealership while I was waiting on my car to be serviced. More

by Ron H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
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May 25, 2023 -

Bishop Maserati Alfa Romeo responded

Ron, we appreciate you taking the time to share your positive experience with Bishop Maserati Alfa Romeo! We're glad our team provided you with great service and convenient transportation while servicing your car. Thank you for trusting us with your vehicle's care!

May 10, 2023

Greg customer service is top notch. He is extremely professional and knowledgeable. I have a great experience every time I get my car service. More

by Willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Main
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May 11, 2023 -

Bishop Maserati Alfa Romeo responded

Thank you so much, Willie! The Bishop Maserati Alfa Romeo team hopes that you come to see us again for your next routine service!

September 16, 2021

I want to thank Ms Kim T for her professionalism and patience! Victor.A.V More

by v2v4sb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Main, Kim Tran
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September 04, 2021

Carson, Kim, and Greg were super friendly to work with they went above and beyond for me would highly recommend to work with all 3 again, excellent service from all, thanks. Kela Belyea More

by miltonbelyea
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carson Garrison, Greg Main, Kim Tran
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April 17, 2021

Service staff is polite and professional. Alpha Romeo US Service staff is polite and professional. Alpha Romeo US warranty customer service sucks and blows. Essence’s diagnostics are highly questionable. More

by dastick65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Main
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April 15, 2021

Fast, convenient and easy. We love the valet pick up and drop off service. Also, the cleanest of the vehicle upon its return is greatly appreciated. Keep up the good work. More

by kjones500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Main
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April 14, 2021

Took my 2017 Giulia 2.0 in for a 50k oil change & diagnostic. Greg (service mgr) and Marla (service tech who worked on my car) get 10s - all went well. The car's been great, all around - too fun!! More

by carl23401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marla Collins (svc tech did a fine job!), Greg Main
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April 13, 2021

Do not recommend, after receiving my vehicle back after an already irritating experience I noticed some foam sticking out from the center console and now my car just rattles and vibrates non stop but it’s More

by Thisdealershipisterrible
Recommend Dealer
No
Employees Worked With
Carson Garrison, Greg Main, Kim Tran
Report | Print
Apr 14, 2021 -

Bishop Maserati Alfa Romeo responded

Hello, We apologize for any irritation, our number one priority is taking care of our customers. We would love the opportunity to correct the irritation and any rattles or vibrations that are present. Please feel free to reach out to me and I am happy to resolve this for you. Best Regards, Carson Garrison Service Director 817-284-6017

Apr 14, 2021 -

Thisdealershipisterrible responded

No thank you, you were very disrespectful over the phone. You had your chance to prove customers are your number one priority. Clearly anyone who reads this will not fall for that xx. Untimely and unprofessional for sure.

Apr 14, 2021 -

Bishop Maserati Alfa Romeo responded

Hello, I thank you for your candor, Unfortunately I am unsure of who you are and unable to recall the conversation between us. As I stated before, customers are our number one priority and clearly we have fallen short on this particular issue. If for some reason you would like us to take another look at your vehicle please do not hesitate. We would love to make the right for you. Kindest Regards, Carson Garrison

Apr 14, 2021 -

Thisdealershipisterrible responded

I would rather go watch Nickleback perform a live show.

April 13, 2021

They really worked with my schedule to get my car back in time for my doctors appointment. Everyone was very courteous. Would use them again! More

by bebasanch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rhima, Carson Garrison, Greg Main, Kim Tran
Report | Print
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