Momentum Alfa Romeo Maserati - Service Center

Engine Light on service Service experience is bad - here is why. Greg was great on the service part but the over all experience is sub par: 1. I did not have a loan car - I Service experience is bad - here is why. Greg was great on the service part but the over all experience is sub par: 1. I did not have a loan car - I had to get a rental, get the alfa towed and was a mess 2. The dealership is 40 miles from my place - I was told it will move to Grapevine when I bought the car -but no trace of it I spent 2 hours getting the car since there were no cars in my area, had to Uber to a place were car was available, then after two days had to return car and 1 hour uber to dealership. Here is what could make it easier: 1. Loan car would make it easy or on location rental 2. Better dealership location Fantastic car - crazy service experience. More

The service team at the dealership are amazing - Carson, Greg, everyone is wonderful. They helped me with my Maserati and worked around my schedule when I was pregnant and couldn’t make it to the dealership Greg, everyone is wonderful. They helped me with my Maserati and worked around my schedule when I was pregnant and couldn’t make it to the dealership. More

Maintenance Work Can't recommend Jeff and his service team enough. The best service ever from start to finish. Kept me informed every step of the way and everything w Can't recommend Jeff and his service team enough. The best service ever from start to finish. Kept me informed every step of the way and everything was done and delivered on time as promised. I'm a very hard person to impress and Jeff and Essence are impressive. More

Professional, friendly, very satisfied Jeff took care of us very nicely. Expected about 4 days for service/repairs. Done in 2 days. Gave us a loaner. Car cleaned inside and out when I picke Jeff took care of us very nicely. Expected about 4 days for service/repairs. Done in 2 days. Gave us a loaner. Car cleaned inside and out when I picked it up. Very pleased with our experience. More

Quick Service Jeff in Essence Service Dept. provided friendly and prompt service. I received an oil change and had my sunroof recalibrated (wasn't working) on my S Jeff in Essence Service Dept. provided friendly and prompt service. I received an oil change and had my sunroof recalibrated (wasn't working) on my Stelvio. If I was rating the service here, I would give it five stars. But then there is the waiting area for the customers. It doesn't matter which chair you sit in (I've tried them all), you end up sliding out. They look cool, but are very uncomfortable if you have to sit in them for more than three minutes. They need to be replaced. More

Very pleased with our service, Greg was great, made us feel right at home. After our vehicle was stating we contacted Alfa support regarding our warranty. We received a free tow from our apartment to the feel right at home. After our vehicle was stating we contacted Alfa support regarding our warranty. We received a free tow from our apartment to the dealer ship, was unbelievable never has this happened to us before. Not to mention how quick and fast the procedure was. We were in out as quickly possible thanks again to Greg that helped us out. More

Friendly and very informative Jeff on the service side was very helpful and touched base with me every day with me to let me know what was going on and where my car was at in the p Jeff on the service side was very helpful and touched base with me every day with me to let me know what was going on and where my car was at in the process. More

First service at Essence Maserati Alfa Romeo Car was done ahead of promise time. Both inside and outside were also cleaned. Waiting area had WiFi and was comfortable. Overall, a good visit. Car was done ahead of promise time. Both inside and outside were also cleaned. Waiting area had WiFi and was comfortable. Overall, a good visit. More

Great service by the right folks! Greg helped me resolve an issue of miscommunication that resulted in a great outcome for me. Really enjoy the dealership. Looking forward to being a Greg helped me resolve an issue of miscommunication that resulted in a great outcome for me. Really enjoy the dealership. Looking forward to being a customer for a long time! More