Momentum Alfa Romeo Maserati - Service Center

Perferct Everything was professional from the greeting to bye. Service was completed exact time he promised in the beginning and cleaning was also immaculately Everything was professional from the greeting to bye. Service was completed exact time he promised in the beginning and cleaning was also immaculately done. Best service experience ever. More

Service Dept Service Advisor (Jeff) was very accommodating. I explained I needed to be back on the road at a certain time and he made it happen. Service Advisor (Jeff) was very accommodating. I explained I needed to be back on the road at a certain time and he made it happen. More

Professionalism and Courteous Upon arrival I was immediately greated and the service tech already had my worksheet in hand. After confirming each item to be reviewed, my vehicle wa Upon arrival I was immediately greated and the service tech already had my worksheet in hand. After confirming each item to be reviewed, my vehicle was taken into the service shop for service. As I was walked thru the showroom/waiting area, shown where everything I could need during my wait was, I was provided the estimated service time. Floor staff was attentive to see if they could be of assistance. My vehicke was returned exactly at the time promised. More

Great customer service with Greg Greg took the time to understand what was the issue that required service with my car, let me speak with the service technician about the fix, then fo Greg took the time to understand what was the issue that required service with my car, let me speak with the service technician about the fix, then followed up on the potential fixes to the problem. More

Excellent and complete service visit. I arrived on time and a service member met me at my vehicle to begin check-in for an first time oil change, and, factory recall programming updates. I arrived on time and a service member met me at my vehicle to begin check-in for an first time oil change, and, factory recall programming updates. After surveying the vehicle with the servicing member, some uneven feathering on a front tire identified the need for an alignment. The services were performed within the time originally given and the car was washed and very well detailed before giving it back to me. While driving home the benefit of the alignment made itself clear as the car felt even better planted and stable at high speeds. More

Made everything easy I was having an extended problem of getting an issue diagnosed, and I finally started taking pictures of things while it was happening, because the pr I was having an extended problem of getting an issue diagnosed, and I finally started taking pictures of things while it was happening, because the problem would reset by the time I got it into the shop. It was very frustrating. With the additional info the Service team led by Jeff was able to contact the factory and finally come up with a solution. So they had a valet pickup the car, gave me a loaner, and once all the parts came in finally got my car up and running. A valet is returning it to me as I type this so I am very satisfied with the customer service of this dealership. More

Friendly staff Great service. Comfortable waiting room with amenities. Good communication from service staff. Service completed in time frame promised. Included wash Great service. Comfortable waiting room with amenities. Good communication from service staff. Service completed in time frame promised. Included wash and vacuum. Very pleasant staff. More

Great service Greg was punctual and very easy to communicate with. Advised on best course of action for my cars warranty work and had all arrangements set up with n Greg was punctual and very easy to communicate with. Advised on best course of action for my cars warranty work and had all arrangements set up with no time wasted. Happy to do business with again and will come back for further services. More

Overall great service , Friendly staff, knowledgeable, quick. Over priced on some things. Tire rotation and balance $170? I don't think so. I would say if the work being , Friendly staff, knowledgeable, quick. Over priced on some things. Tire rotation and balance $170? I don't think so. I would say if the work being done is critically important to the car have the dealership do it, but maintenance activities is best done somewhere else, based off the price quoted for the tire rotation and balance. More

Service matters most Once the sale is done how the dealer treats you is telling,..Essence Alpha has just been exceptional! always going above and beyond, and when needed t Once the sale is done how the dealer treats you is telling,..Essence Alpha has just been exceptional! always going above and beyond, and when needed taking care of things w/o the “your out of warranty” run around. More