Momentum Alfa Romeo Maserati - Service Center

Very efficient and friendly Put into shop for annual service plus issues with rear differential. Repair / replacement was handled under warranty. From valet pick up and return to Put into shop for annual service plus issues with rear differential. Repair / replacement was handled under warranty. From valet pick up and return to having wheel refinished everything was easy and fast. More

Friendly and Attentive Exceptional buying experience at Essence. It's not every day that the GM is the one who you end up working with, from test drive all the way through t Exceptional buying experience at Essence. It's not every day that the GM is the one who you end up working with, from test drive all the way through the end of the sell. And when I returned for an appointment I had scheduled with John, on the day we purchased, to have a few minor things taken care of, Kirk took time to say hello. John was a real pleasure to work with. Went out of his way to get answers and assist me with the ZAZ app (something that we all forgot to go over on day of purchase). More

SERVICE IS WHAT I WAS TOLD AND THAT IS WHAT I GOT TIME I WAS TOLD TO DO THE SERVICE REQUESTED WAS AS CLOSE AS EXPECTED. SHOP AND DEALERSHIP WAS CLEAN AND INVITING - GREG MAIN IS A GREAT SERVICE ADVIS TIME I WAS TOLD TO DO THE SERVICE REQUESTED WAS AS CLOSE AS EXPECTED. SHOP AND DEALERSHIP WAS CLEAN AND INVITING - GREG MAIN IS A GREAT SERVICE ADVISOR - SHOP FIXED THE PROBLRM WITH MY MASERATI. More

nice and easy When I brought my Stelvio in for its first service they told me that normally Alfa pays for the first service but because I have had the car more than When I brought my Stelvio in for its first service they told me that normally Alfa pays for the first service but because I have had the car more than 1 year, I would be paying 450 for the oil change and service. My service guy (John) was able to get Alfa to pay it anyway since I only have 7000 miles of the car. He is my hero and has earned my loyalty as a customer. Very nice people there. More

Last resort I bought my Alfa from the Alfa dealership in McKinney. That was far from my house, but they promised they were opening a Dallas location shortly. Th I bought my Alfa from the Alfa dealership in McKinney. That was far from my house, but they promised they were opening a Dallas location shortly. They did and very promptly they've both gone out of business. I like the Alfa, but it's a quirky car. I called Essence and they said they could and would absolutely service the car. Got an appointment and loaner car. Loaner car was new and clean. Essence treated me great and if they were closer, I'd definitely buy my next car from them. More

Standard Service Did my annual service on my Alfa Romeo Guilia which so far has performed flawlessly. Very well done. Easy to use. Just wish they were closer to P Did my annual service on my Alfa Romeo Guilia which so far has performed flawlessly. Very well done. Easy to use. Just wish they were closer to Plano, lol. More

Great experience servicing my Alfa Romeo Giulia If you are looking to get your Alfa Romeo serviced in DFW, I would look at Essence. I worked with Greg and they were able to get me in and out for my If you are looking to get your Alfa Romeo serviced in DFW, I would look at Essence. I worked with Greg and they were able to get me in and out for my first service pretty quickly. It included a software update and a car wash. Really pleased to find Essence after the Dallas dealerships closed. More

They took care of me Brought my Alfa Romeo Giulia QV in for a service. Found out that the front shocks were bad for some reason as well as a sensor on the engine. The is Brought my Alfa Romeo Giulia QV in for a service. Found out that the front shocks were bad for some reason as well as a sensor on the engine. The issues were diagnosed quickly, parts availability was not so great though. This was not a dealership issue but an Alfa USA issue. Even though it was not their issue, Carson and the Service team were very responsive to the situation. Knowing my car would be there for quite a while Carson made sure that I got a QV loaner which was going above and beyond. I would definitely recommend the service department at Essence. Even though I live 40 minutes away they are my go to service department. More

Warranty Service Took my Alfa in for warranty service and was provided another Alfa as a loaner. The service tech provided me a thorough explanation of the issue with Took my Alfa in for warranty service and was provided another Alfa as a loaner. The service tech provided me a thorough explanation of the issue with my car and what they did to fix it. Always good to talk to people who really understand the products they sell and service. More

Excellent Dealer. Exceptional customer service and knowledge highly recommend. Traveled 200 miles for their service you were met with a smile and they really care for t Exceptional customer service and knowledge highly recommend. Traveled 200 miles for their service you were met with a smile and they really care for the customers and it shows. More