Momentum Alfa Romeo Maserati - Service Center

Friendly staff Both hillary and jorge were very nice and helpful throughout my service experience. They answered all my questions and performed the service as reques Both hillary and jorge were very nice and helpful throughout my service experience. They answered all my questions and performed the service as requested. Thanks More

FIRST TIME CUSTOMER FOUND THEM AFTER LOOKING FOR A MASERATI SERVICE CENTER IN FT. WORTH, NOT AN EASY TASK, DEFINITELY A BEST KEPT SECRET, ONCE I GOT THERE EVERYONE WAS VE FOUND THEM AFTER LOOKING FOR A MASERATI SERVICE CENTER IN FT. WORTH, NOT AN EASY TASK, DEFINITELY A BEST KEPT SECRET, ONCE I GOT THERE EVERYONE WAS VERY FRIENDLY AND ATTENTIVE, EVAN EXPLAINED EVERYTHING THAT WOULD BE DONE AND SOME THINGS THAT WERE NOT NECESSARY. KIRK FREDERICK GREETED ME, NOT REALLY SURE HIS POSITION, MAYBE THE GM, BUT MADE CERTAIN MY CONCERNS WERE ADDRESSED, TOOK THE TIME TO EXPLAIN A WARRANTY SERVICE OPTION THAT WAS AVAILABLE THAT I WAS NOT AWARE, THAT COULD SAVE ME MONEY ON FUTURE SERVICES, REALLY HAD A GREAT EXPERIENCE, THEY HAVE NOW BECOME MY DEALERSHIP FOR ALL MY SERVICES, LOOKING FORWARD TO A LONG TERM RELATIONSHIP! More

Best service experience ever! This team is great! I learned a lot from them during my visit. Sadly, I had purchased my Stelvio Quad from the McKinney Stealership. They delivered my This team is great! I learned a lot from them during my visit. Sadly, I had purchased my Stelvio Quad from the McKinney Stealership. They delivered my suv to me. No delivery inspection! Noticed the odometer stated over 500 miles. Paperwork had 10 miles. Called the manager. He told me "You have a warranty, right?" STAY AWAY FROM McKinney! That was the worst car buying experience ever! They took advantage of this 100% VA disabled combat veteran. Long story. Read their reviews. Your team at Essence is the best! I have faith in Alfa Romeo again. They helped explain certain operations of the suv and questions I had. Brendan the AR tech provided me with a lot of info about the Quad. Just sad I was treated so badly by the McKinney AR. I highly recommend Essence if you want to be treated as a real person, not a sales number. Thanks again for the experience! Paul B. More

Superior Evan was extremely accommodating with my busy schedule and went above and beyond to make the pick up and delivery of my vehicle a breeze. Plus my Al Evan was extremely accommodating with my busy schedule and went above and beyond to make the pick up and delivery of my vehicle a breeze. Plus my Alfa was perfectly detailed compliments of essence!! More

V27 Safety Recall Took car in with no appointment to get the safety recall installed. It was done while I waited and was done quite quickly though it did take a little Took car in with no appointment to get the safety recall installed. It was done while I waited and was done quite quickly though it did take a little longer than the 30-45 minute estimate. More

Evan, critical to your success Evans communication is what sets him apart from other service calls I had to make at other dealerships. He will text or call the status of the repair Evans communication is what sets him apart from other service calls I had to make at other dealerships. He will text or call the status of the repair and where my Alfa is at in the process. Very honest and did not try to sell me any service that I did not need. I find that experience so refreshing. Thanks Evan. More

Alfa Service Very attentive to details and customer needs. Would use them again. They provided rides to and from for service and did great work. Good customer serv Very attentive to details and customer needs. Would use them again. They provided rides to and from for service and did great work. Good customer service. More

Great experience Good and friendly service. Evan kept me informed on the status of my car. Will definitely return here for any service needs in the future. Good and friendly service. Evan kept me informed on the status of my car. Will definitely return here for any service needs in the future. More

Service Dept Outstanding service from Hillary Ondrej...... Great job...was on point with me. She was helpful and fast and very friendly. Would recommend her. Answe Outstanding service from Hillary Ondrej...... Great job...was on point with me. She was helpful and fast and very friendly. Would recommend her. Answered all questions asked....Good customer service, very friendly in nature. Will be glad to come back again for service... More

Warranty Work on Dash and Upgrade to system Evan was so helpful and polite during this service, went above and beyond to make sure my wife and I were taken care of, he was very forthcoming with Evan was so helpful and polite during this service, went above and beyond to make sure my wife and I were taken care of, he was very forthcoming with information and how service was going, I couldn’t ask for a better service experience. I wish all service departments were as good as this one. Thank you Evan for another wonderful service experience. You are the best. Thanks again Justin Killion More