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Momentum Alfa Romeo Maserati - Service Center

Hurst, TX

4.6
377 Reviews

377 Reviews of Momentum Alfa Romeo Maserati - Service Center

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February 21, 2019

Was treated great! I love ther service at Essence Maserati but would like a break down of what is entailed in my pre paid service agreement. I paid an extra $1700 for 3 More

by PINKITEES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee S., Jorge P.
February 15, 2019

Excellent Service Had a squirrel chew up my wiring harness. Essence made sure it was fixed, and fixed right. Took a bit longer than anticipated so they gave me a loan More

by cmvaughn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rosie, Evan S.
February 04, 2019

Service on Alfa Romeo The staff are friendly and knowledgeable, go out of there way to help me in any way or means possible. All in all best service department around. More

by justin_killion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee S., Evan S.
January 29, 2019

It was easy! I brought my Maserati in for service and it was easy. Service was very helpful and explained everything clearly. Essence is the only place i'll bring More

by risk99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Rassas, Tatum Nowlin
January 23, 2019

very friendly and helpful Evan in the Service Department was very friendly and so pleasant to deal with and took great care of me. My Giulia was repaired promptly while I waite More

by kr00zn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan S.
January 22, 2019

Service, update installation, and return checkup I took my 2017 AR Giulia in for its second service and a recall update. Everything was performed and completed in a timely manner. Upon traveling g More

by Philip N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Boshra and Rosie Turrubiates, Randall Bush
January 21, 2019

Terrible In the words of the manager, there is “no resolution” of why my $100,000 Maserati just completely shuts off randomly and I can not drive, my brakes ar More

by Myra Newman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evan S.
Mar 05, 2019 -

Bishop Maserati Alfa Romeo responded

Myra, I would like to discuss your problem with your vehicle with you. Based on what you are telling us we have some work to do. Please email me at kirk@emaserati.com and I will do my best to resolve your issues. Kirk Frederick General Manager

January 14, 2019

Amazing They got my parts ordered for me over the phone callled me when they were in. I came in had it fix and was in and out in no time. More

by ethanb15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan S.
January 14, 2019

Really enjoyed the concierge service and overall friendlines Evan has been a pro. He was able to pick up and drop off the car from my home and work. Was honest and upfront about pricing. More

by hussein_sadruddin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan S.
January 06, 2019

Exceptional Service Department. Evan always takes care of all my needs with his certified service team . The general mana joe always meets and heeeta and is made sure all More

by catfishmama27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan S.
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