Momentum Alfa Romeo Maserati - Service Center

I was in and out, no issues, no drama. This is how service should be. Kim was great, very friendly and professional. My car was even ready on time. service should be. Kim was great, very friendly and professional. My car was even ready on time. More

This was our 1st experience with Alfa service at Essence. Service advisor, Kim, was very professional and kept me informed along the way of the repair. Repair took a bit longer than expected, due to parts Service advisor, Kim, was very professional and kept me informed along the way of the repair. Repair took a bit longer than expected, due to parts delay, but thanks to the loaner car that was provided it was not an issue. More

Kim is great! She is very helpful and knowledgeable. Each time I visit she makes sure to understand each item needed and always has a smile. Each time I visit she makes sure to understand each item needed and always has a smile. More

My experience with Essence was excellent from start to finish. I credit Kim with all of it. Worked with her only on diagnosis and pricing, and finally pickup. finish. I credit Kim with all of it. Worked with her only on diagnosis and pricing, and finally pickup. More

Everyone was friendly and helpful, and they allowed me to go back into the shop where they pointed out the lift points for the car. go back into the shop where they pointed out the lift points for the car. More

Kim was really exceptional and provided amazing customer service. She ensured my first experience there at Essence Maserati was a great one. I even had to return the following week to adjust something on service. She ensured my first experience there at Essence Maserati was a great one. I even had to return the following week to adjust something on my Ghibli and Kim and Greg were able to get me right in and taken care of in less than :15 minutes. The service has been TOP NOTCH each and every time I visit. More

Great service Representative. Kim is the best based on my experience with other service departments/dealerships in the past. She was very helpful and kept me updated with the progress of my car being service experience with other service departments/dealerships in the past. She was very helpful and kept me updated with the progress of my car being serviced. More

Service was excellent snd the Uber service was excellent we never done this before Greg really took care of me and my wife. Thank you we never done this before Greg really took care of me and my wife. Thank you More

Kim was very knowledgeable about the service my vehicle needed. She communicated with us through every step and made the overall experience enjoyable. If you are looking for a professional and care free ex needed. She communicated with us through every step and made the overall experience enjoyable. If you are looking for a professional and care free experience... Go see Kim! More

I had a headlight issue and was at service to install a part. Greg took car of me as soon as I arrived and lined up a loaner car. Repair took care of the problem. part. Greg took car of me as soon as I arrived and lined up a loaner car. Repair took care of the problem. More