Blackstone Chevrolet

The appointment was on time, didn’t have to wait long service staff was polite and courteous and very informative. Overall great experience we love our Malibu. Thank you very much. service staff was polite and courteous and very informative. Overall great experience we love our Malibu. Thank you very much. More

Friendly service . They took of my concerns and did a follow up to make sure everything was satisfactory . They took of my concerns and did a follow up to make sure everything was satisfactory . More

Excellent service. vehicle was taken care promptly while I waited. Same day service. Thank you vehicle was taken care promptly while I waited. Same day service. Thank you More

David did an excellent job. , Very impressed with his time, Patience and Effort.. My CT6 came out shining, riding and smelling like new money Crisp and Clean. A+!! , Very impressed with his time, Patience and Effort.. My CT6 came out shining, riding and smelling like new money Crisp and Clean. A+!! More

Jeremiah Navarro is the best service provider in your organization Your engineers and mechanics are the best organization Your engineers and mechanics are the best More

I have to say the service department has stepped up their game since Vanessa has stated working at Michaels. Vanessa is always friendly and knowledgeable and seems to understand that customer service is the game since Vanessa has stated working at Michaels. Vanessa is always friendly and knowledgeable and seems to understand that customer service is the most important aspect of a customers experience. A year ago I left a negative review because of the lack of quality customer service. We will be customers for life as long as we continue to receive excellent customer service like Vanessa has shown us!!! More

We were promised 4 oil changes when purchased Our Traverse, first oil change went well as promised, second oil change not so good, they charged me for the oil change and said the other 3 credits wer Traverse, first oil change went well as promised, second oil change not so good, they charged me for the oil change and said the other 3 credits were not showing on our account. Enjoy your $76.39, we won't be returning, ohh, and the new truck I am buying, well it won't be purchased at Michael's! More

Micheal Chevrolet had friendly staff Excellent customer Micheal Chevrolet had friendly staff Excellent customer service Had my truck in and out within a timely manner ! Micheal Chevrolet had friendly staff Excellent customer service Had my truck in and out within a timely manner ! More

Sales team will try to pressure you into getting something you don’t want, Then will be upset at you if you don’t comply. Asked what the trade-in value for my vehicle would be, but they were just in something you don’t want, Then will be upset at you if you don’t comply. Asked what the trade-in value for my vehicle would be, but they were just interested in selling me a new car. Once I asked repeatedly I just want to know the value of my trade-in the salesman went to his manager Danny Jackson and told him I was not interested and Danny said your trade-in is Worth $100 to me. I would describe my experience with the sales team as disrespectful and degrading. More

Your service has been less than acceptable. You diagnosed an issue, charged me, and it was incorrect & didn’t fix the problem. You charged me $300+and that was wrong!! Never got the vehicle home….drove ri an issue, charged me, and it was incorrect & didn’t fix the problem. You charged me $300+and that was wrong!! Never got the vehicle home….drove right back to shop. You called once, after Monday no word from you….today one week later….. still no word…..now what will you do? Charge me again? I’m upset at you for not repairing it right the first time. Let me hear from you today. Ms Harvey More