
Blackstone Chevrolet
Fresno, CA
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I had my 2013 Malibu towed to Michael Chevrolet's service dept after hours. Ken Dawson called me the next business day and had everything processed and my rental car set up. I was provided updates by phone dept after hours. Ken Dawson called me the next business day and had everything processed and my rental car set up. I was provided updates by phone and text (which is great!) so I was kept abreast of the whole repair process. My car was completely detailed inside and out upon getting my vehicle back. The car runs great and I am very pleased with the service and care provided by Ken Dawson, the Service Advisor. I have had previous vehicles serviced at Michael's over the years and with Ken as the Service Advisor, and was treated in the same courteous manner. I would highly recommend their service dept. More
your service department is excellent, more I can say about Liberty in Selma. They are horrible customer service. everyone is so nice at michaels, from the cashier to the guy that greets you when you p about Liberty in Selma. They are horrible customer service. everyone is so nice at michaels, from the cashier to the guy that greets you when you pull in. Always enjoyable More
Very nice people, great to work with. I have continued to bring all my vehicles to Michael's Service Department. Jeremia is a great service rep. bring all my vehicles to Michael's Service Department. Jeremia is a great service rep. More
Best customer service i have ever encountered at a dealership! The process was great, didn't have to sit around for hours to make the deal happen.Once we finalized everything the staff took time to go dealership! The process was great, didn't have to sit around for hours to make the deal happen.Once we finalized everything the staff took time to go through the whole vehicle with us to make sure we knew how everything worked! More
We were helped without any pressure, all aspects of the car were explained in detail, all options were explained. We feel we were treated with friendliness and respect and given a fair price. The car was c car were explained in detail, all options were explained. We feel we were treated with friendliness and respect and given a fair price. The car was clean & filled with gas. More
This was our second time purchasing vehicles at Michael Chevrolet and the staff was wonderful again. Jesse Martinez is a great salesman. No pressure .We drove away with two vehiucles we wanted. Thanks agai Chevrolet and the staff was wonderful again. Jesse Martinez is a great salesman. No pressure .We drove away with two vehiucles we wanted. Thanks again. More
Extremely friendly and helpful... Nick was such a pleasure to work with, and truly seemed to have our best interest and wants in mind while helping us choose a vehicle. Would definiately recomend hi pleasure to work with, and truly seemed to have our best interest and wants in mind while helping us choose a vehicle. Would definiately recomend him and Michael Chevy. More
I had a great experience using the on line broker to purchase my new vehicle. I was able to agree on the cost of the vehicle from the privacy of my own home which allowed the final process of signing d purchase my new vehicle. I was able to agree on the cost of the vehicle from the privacy of my own home which allowed the final process of signing documents a bit more relaxing once we picked up our vehicle. The broker was very helpfull and made the overall experience less stressfull...... More
Mr. Melton was very friendly and attentive, I have shared with my co-workers the excellent customer service I received. We purchesed our last vechicle from Michael's and will purchase our next with them as w with my co-workers the excellent customer service I received. We purchesed our last vechicle from Michael's and will purchase our next with them as well. Thank You More
Employees were extremely friendly, knowledgable and Employees were extremely friendly, knowledgable and patient with my many questions. Came back four times for a test drive, and m Employees were extremely friendly, knowledgable and patient with my many questions. Came back four times for a test drive, and more questions. Part of the reason for my purchase was because of my satisfaction with the dealership. Felt Jacques, Gary and Nick made my purchase a pleasant experience. More