Blackstone Toyota

My experience was fabulous at Michael Toyota Scion. I was treated like a princess. Ernie Ott was so patient and understanding to my needs. EXCELLENT SALESMAN. Ernie is the man. I would recommend him was treated like a princess. Ernie Ott was so patient and understanding to my needs. EXCELLENT SALESMAN. Ernie is the man. I would recommend him to all my friends and brides looking for a new car. I have not purchased a car since 2001 and I dislike going to car lots with the vultures (sales people) but at Michael's Ernie was assigned to help me find the right car. And he did at that. Knowing my budget and past he helped make the process smooth. I am looking forward to learning all about my car thru his knowledge. More

Very friendly staff good service the dealership had lots of options to chose from from what we were looking for Luis Ruiz did excellent job providing information of options to chose from from what we were looking for Luis Ruiz did excellent job providing information More

I have had many cars and had them serviced by many dealerships, which means I have also dealt with many service reps. Ryan Patrick has to rank among the best I have dealt with. He was thorough, fast dealerships, which means I have also dealt with many service reps. Ryan Patrick has to rank among the best I have dealt with. He was thorough, fast, and did just what he promised. I think that is the definition of a terrific service rep. I will definitely bring my Rav 4 back here for servicing. More

Great customer service by Mike Reyes. My car was ready just in time right before leaving out of town. Very content about the service received. just in time right before leaving out of town. Very content about the service received. More

Sales experience was great until we signed loan papers. Because of the comfortable sales environment we did not feel pressured into a purchase that did not meet our wants and needs. The one exception was Because of the comfortable sales environment we did not feel pressured into a purchase that did not meet our wants and needs. The one exception was at signing. If given time to consider all service options we most likely would have chosen to purchase more. More

Brian Teigen was great at helping us get into a Toyota Highlander for our new family! He made the process easy and worked around our schedules. We appreciate all the hard work and time he put into our pur Highlander for our new family! He made the process easy and worked around our schedules. We appreciate all the hard work and time he put into our purchase so that it would be easier on us! More

Internet manager, Ernie Ott, responded immediately and found the car we desired. While we bargained with him, he was quite professional and helpful. And quite Personable!! found the car we desired. While we bargained with him, he was quite professional and helpful. And quite Personable!! More

Eddie Garcia was kind and courteous, and very efficient. Everyone was very considerate of my time crunch. I had to get back to LA that day and they got me through the lease process quickly but made sure I u Everyone was very considerate of my time crunch. I had to get back to LA that day and they got me through the lease process quickly but made sure I understood everything. Thanks! More

Bobby Griffin was my salesman and he was excellent. A no pressure guy who new his product and put you at ease. I shopped around quite a bit but really wanted to buy locally and Bobby and Michael's dealershi pressure guy who new his product and put you at ease. I shopped around quite a bit but really wanted to buy locally and Bobby and Michael's dealership made things happen. I will be a returning customer and referring friends to both Bobby and Michael Toyota Scion. More

Going to this dealership was a great experience for us. We found what we wanted at Michael Toyota. After looking at other luxury cars we found the Avalon to give us more for our money. Dealing with the per We found what we wanted at Michael Toyota. After looking at other luxury cars we found the Avalon to give us more for our money. Dealing with the personnel there was comfortable and enjoyable. We feel we were treated very well and made a very good deal. We were impressed with all the staff. We want to give a special thanks to Steven Okeson, our salesman, for his time, dedication, knowledge and professionalism in assisting us with our needs in dealing with our purchase.Thank you for all your time and effort in making this experience easy on us. More