Blaise Alexander Ford Inc.

Terrible.I don't recommend. Took hours to finally negotiate a deal. Then took several days to actually take delivery of my truck. A few days later took it on a long trip, broke down and had to spend negotiate a deal. Then took several days to actually take delivery of my truck. A few days later took it on a long trip, broke down and had to spend 4 hours at a Ford dealership 500 miles from home. The dealership did reimburse me but I had to pay out of pocket. They already reimbursed me for several other issues that came up during the purchase process and afterwards. Now less than two months later and I need about 3k worth of repairs because the timing chain and cam phasers are bad, which is a know Ford issue with a TSB. Dealership will not do anything to help, but even cover the parts. General manager is so concerned with making a profit that he would rather have an unsatisfied customer. Guess where I won't be buying my next truck from? Sad that they put all their priorities in to just moving lots of vehicles and but satisfied customers. Hopefully Blaise Alexander corporate will be more helpful and understanding. Very disappointed they don't stand behind what they sell. More

Couldn’t ask for a better experience. Eric and the entire team were great to work with as we purchased our Ford F-150 truck team were great to work with as we purchased our Ford F-150 truck More

i got my ford escape from blaise alexander with the help from justin and bob. justin was very kind and helpful and the entire process was comfortable and exciting. i would recommend asking for justin if you from justin and bob. justin was very kind and helpful and the entire process was comfortable and exciting. i would recommend asking for justin if you are going to be getting a car any time soon. justin also helped my mom with buying a subaru crosstrek! justin sold two vehicles the day my mom and i came to look at vehicles. i would recommend seeing justin at your next visit! More

I came in to look at some cars that I was interested in. We test drove a Toyota RAV4 that was nice but not quite what we wanted. Then Spenser offered us a Ford Escape that had just come in for trade in. We test drove a Toyota RAV4 that was nice but not quite what we wanted. Then Spenser offered us a Ford Escape that had just come in for trade in. It was not what we were looking for but they offered us a very nice deal on it. I was very pleased with the deal. We had a bit of a wait to do the paperwork because of other customers but they took good care of us and we were quite satisfied with the price and service thanks to Spenser and the manager. More

Awful experience all the way around here. From the time it took to the countless issues I had with the car that started within DAYS of purchasing it it has been a nightmare. I’ve had it 4 years (the last 6 it took to the countless issues I had with the car that started within DAYS of purchasing it it has been a nightmare. I’ve had it 4 years (the last 6 months it hasn’t run) it needs a whole new engine at 85,000 miles. They wouldn’t help me at all with all the things that were wrong with this, I attempted to take it in one time but since they had no rental cars that were bigger than a small sedan I really couldn’t (car seats don’t fit real well in a small sedan!). I will never do business with any of the ‘Alexander’ family dealerships More

Shady These guys are so shady don’t do business with them because they will lie to your face all they care about is making a sale These guys are so shady don’t do business with them because they will lie to your face all they care about is making a sale More

The best ever. We have bought alot of cars in our lifetime. This was the best. Clean dealership, nice people and good deals to save money. All kinds of perks. Tha We have bought alot of cars in our lifetime. This was the best. Clean dealership, nice people and good deals to save money. All kinds of perks. Thank you. More

Awesome experience! I have been a part of buying four different cars from this dealership and every time it's nothing but the best! We drive an hour just to work with thi I have been a part of buying four different cars from this dealership and every time it's nothing but the best! We drive an hour just to work with this group. Worth every second! More

Email Spam from Dealership This dealership uses a system to email spam people. There is no way to opt out of the system so the spam just keeps coming. The system didn't do any This dealership uses a system to email spam people. There is no way to opt out of the system so the spam just keeps coming. The system didn't do anything to verify the email address, like send a verifying email address to verify I'm the actual owner of the car they think I own. I've never lived or bought a car further east the Illinois. More

Don't waste you time here Went to test drive a vehicle and had an appointment and when I returned they said the vehicle was sold, then they promised to find the exact model the Went to test drive a vehicle and had an appointment and when I returned they said the vehicle was sold, then they promised to find the exact model then couldn't. Then tried to get me to buy a higher priced vehicle and then said that one was unavailable. Their saying is it's worth the drive to rt 45,what a ,,joke do not buy here ,just a waste of time More