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Blasius Pre-Owned Auto

Waterbury, CT

4.0
18 Reviews

480 Watertown Ave

Waterbury, CT

06708

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Showing 18 reviews

December 13, 2022

Barb at the dealership was fantastic! She kept in contact with me about everything. I was coming from out of state and she even arranged for someone to pick me up at the airport. I LOVE More

by Toni May
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Barbara Kinne
May 04, 2022

They have stopped responding to emails and phone calls about a legacy I bought in December. I was 8 months pregnant with my infant son (11 months old) and left waiting over 9 hours for the car to be ready More

by Huggies422
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All
Jun 24, 2022 -

Blasius Pre-Owned Auto responded

This following is in response to the review submitted from Huggies422. This individual purchased a 2016 Subaru Legacy form from Blasius Pre-Owned on December 5, 2021. Unfortunately, the buyer has encountered a few mechanical issues with the vehicle. We understand her frustration and we have offered to her to bring the vehicle back to our Service Department and we would perform a complete diagnosis on the vehicle. She did bring the vehicle to a local Subaru Dealership and they replaced the battery. We did reimbursed her for the repair. We also gave her the option of trading the vehicle back for another Subaru or a similar vehicle. The customer did not want to pursue either option. To this point, we are confident that we have communicated effectively with the customer and offered her a few choices to better help resolve these issues. We are more than willing to fix the issues if she were to bring the vehicle to our Service Department. We hope that this clarifies the situation and we will continue to work with our customer until she is satisfied with her service.

Jun 25, 2022 -

Huggies422 responded

That’s a lie I have several emails ignored as well as well as phone calls. I have sent several emails with the messages from Subaru about the engine leak and the broken sensor that was broken while your dealership was replacing the breaks. That’s why I was stuck there for over 8 hours because they were trying to keep the lights off from the broken sensor!!! Try returning an email or phone call!!!!! I’ve already paid how much for constantly going to the Subaru dealership and most of the issues are not covered under warranty!!! I have 2 babies under 2 and that was the purpose of buying a newer car!! And to find out from Subaru that my car is only worth $9k and I paid $18k

February 24, 2022

I just purchase a 2018 Ford F150 XLT and my sales person was Celine Fung-Fook I must say that Celine was great to deal with, made my car buying experience one of a kind, I would even say I enjoyed my expe More

by epfiallos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celine Fung-Fook
Apr 14, 2022 -

Blasius Pre-Owned Auto responded

All of us here at Blasius Pre-Owned thank you for your business and wish you the best of luck with your vehicle. We appreciate your recommendation and look forward to working with you in the future. Cheers!

September 07, 2021

Thanks to Barb Kinne and the wonderful Blasius team, I am now driving around in a beautiful Mercedes Benz. Very helpful and more than accommodating. Financing options were made available, and the whole proce More

by Robert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Kinne
May 26, 2021

So it all started out well for the sale of my truck of course. It’s everything after that, that went to xxxx. The shocks are shot and they say the shocks are fine- another shop agreed with me but I’m not More

by rebeccalr94
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby
January 03, 2021

Great experience. salesman Boz took great care of us Very good selection everything was covered with the finances if your looking for a quality vehicle he’s the guy to see More

by thayer3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boz Mirsad
October 09, 2020

This place has the worst customer service ever. I went to purchase an Audi Q5 I saw advertised on CarGurus. The listing said the car had NAVI but it didn’t. Their price was a lie. They were very aggressive w More

by sherina.baker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike from sales and a few others
August 31, 2020

Be aware buying from here especially if your from out of state!! I’m from NY and I’m now waiting 2 months and the third party company they use to transfer the registration still hasn’t processed my paperwor More

by Lhsclass97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric
2