Blasius of Middletown

Well, I tried to overlook the obvious signs here and give Blasius the benefit of the doubt. That was obviously a terrible decision. I had reached out about a slightly used 2025 truck on their lot. The pictur Blasius the benefit of the doubt. That was obviously a terrible decision. I had reached out about a slightly used 2025 truck on their lot. The pictures were a touch dark but the truck looked great and it was what I was looking for. I called and asked if there were any issues, damage, the obvious things. I was told it was like new and just had very low miles. I told them I was driving 2 1/2 hours each way so I wanted to go through everything beforehand. That way, it worked for both of us and no one's time was being wasted. I was very honest about my trade and even went out of my way to describe a small ding and send them a picture of it. This way it was not a surprise when I got there and possibly effect the deal agreed upon. A deal was made and everything was good to go so I made the drive. Upon arriving, I saw the truck I was purchasing so I parked next to it and texted them that I was there. I started going around it to make sure everything was as it was supposed to be. Ding here, scratch here, dent there.. and then I get to the driver side and it looked like it had been hit on the drivers side door near the hinge. Obviously, it was never mentioned and they let me make the drive there anyways. They pretended to not know about it and then later said they had looked into having it fixed but their guy couldn't do it and if they had it fixed at a shop they would've charged more for the truck. They were unapologetic and refused to do anything at all to make it right. Then better yet, they blamed me for not asking for better pictures or a video. They said they gave me more for my trade in because they knew the truck had damage. This was all lies. They thought because I drove all that way, I would take it anyways and they could unload damaged goods. These guys unfortunately are your run of the mill snake oil salesmen. Dishonest, deceitful and disingenuous. They lie to customers and hope they'll just accept it. 0 stars. More

After visiting many dealerships looking at cars for my son, I would highly recommend Blasius of Middletown. Just ask for Dylan. He made our buying experience completely comfortable with no pressure to ma son, I would highly recommend Blasius of Middletown. Just ask for Dylan. He made our buying experience completely comfortable with no pressure to make a purchase. He was also extremely personable, courteous, and very responsive to every question right up to the final sale. Thank you Dylan ! More

Bought a 2022 Honda Accord Nov 2024. Had the car for just over 2 months now. The first week I inquired about a vibration issue in which I was informed by THEIR Town Fair Tire location th Had the car for just over 2 months now. The first week I inquired about a vibration issue in which I was informed by THEIR Town Fair Tire location that the rims were bent. Informed Blasius about this immediately and have been given the run around back and forth, getting rebalancing and tire pressure changes. Informed that the car is still drivable and that they CAN fix it but it’ll just happen again. Haven’t heard from them since. Refused to fix the REAL issue under warranty. Don’t be fooled by the “customer service” to SELL you a car. Still love the car but that’s thanks to the reliable brand of HONDA not BLASIUS. CHEERS More

Great service and wonderful people. Worked with Pat last weekend to trade in my jeep wrangler for a beautiful Jeep Grand Cherokee L that had all the space we need for our growing family Worked with Pat last weekend to trade in my jeep wrangler for a beautiful Jeep Grand Cherokee L that had all the space we need for our growing family. He was wonderful, even went for a test drive with me so I wouldn’t get lost. All the staff on that day were great and very understanding even when my toddler started to get fussy. 10/10 I would highly recommend them to anyone. More

Worked with Edmund who was professional, knowledgeable and personable. Great car. Excellent staff. Would highly recommend. and personable. Great car. Excellent staff. Would highly recommend. More

do not buy unless you want a broken car that they wont take responsibility for 30 days later take responsibility for 30 days later More

My previous experience with used car salespeople was difficult -to put it diplomatically- so when the time came for another car, I was really anxious about the whole process. 
I knew the car I wanted difficult -to put it diplomatically- so when the time came for another car, I was really anxious about the whole process. 
I knew the car I wanted and didn’t care about color, so I reached out to six or seven dealerships that had the make/model/year I was looking for and Blasius of Middletown, while amongst the furthest distance from me, was the first to reach out with a human (i.e. not an automated response) and not only that, once I sent them follow up questions, they responded promptly and clearly … until that moment, literally every other dealership avoided answering my basic questions and just wanted to get me into the dealership … so I set up an appointment with Dave in Middletown and hoped for the best.
The dealership was easy to find, and as soon as I arrived, the staff took notice and were quick to acquaint me with Dave. Every aspect of this experience was pretty much the opposite of I had dealt with in the past, there was no beating-around-the-bush, Dave respected my time and vehicle choice, there was no up-selling and he got me right to the car with a set of keys. After the test drive we talked numbers, and that process was painless and transparent, again, the polar opposite of my previous used car dealings. Dave was patient with me and gave me all the time I needed to research on my laptop and crunch numbers, and we pretty quickly got to a place that worked for both of us, chiefly because the car was already at a price that I knew to be very fair, so we weren’t starting from opposite ends of a spectrum. Dave was quick to listen to and address my needs and concerns and it wasn’t long before we shook hands and I was sent to their in-house finance dept. 
I forget the name of the finance guy, but he was cut from the same cloth as Dave; he was patient while I looked over everything, was knowledgable and able to answer my questions about the paperwork in a clear way, he was transparent, to-the-point, and also respected my time (and budget). 
From the time I arrived to the time I had keys-in-hand took about 3 hours, much of that time taken up my be checking out the car and combing over the financials to be comfortable that everything was kosher.
I 100% recommend this dealership. No stress, no games. Great, respectable staff that are friendly, knowledgable and able to clearly answer questions and efficiently manage their time so as to not waste yours; the place is easy to find, and if you’re gonna kick around for a while and consider various vehicles or other options, there lots of nearby places to grab a bite or a pint and give yourself sometime to mull options over.

If anything about this opinion changes in the future, I’ll be sure to update…. But if this sentence is still how this review ends, then you should strongly consider getting your next car from Blasius of Middletown.
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This dealership just happened to have the car I bought recently. I had had a car just like it and wanted another one. Unfortunately, they hadn't changed the oil and I had to drive the car back to them f recently. I had had a car just like it and wanted another one. Unfortunately, they hadn't changed the oil and I had to drive the car back to them for a "free" oil change (approximately a half hour drive). When I completed the paperwork to purchase the car the salesperson handed me ONE KEY because that was "all it came with" I recently called the dealership and inquired whether or not they had found the second key yet. They had not. They recommended that I contact a local key making person who would provide me with a second key for far less than a nearby dealership ($400+).. I contacted the recommended key person and yes he is less expensive but not by much. I paid this dealership a lot of money for my vehicle and they didn't provide two keys, didn't change the oil and refused to put the front license plate on the vehicle assuring me that I wouldn't get pulled over for the lack of front plate. Isn't a front plate required in CT??? More