Blue Ridge Chrysler Dodge Jeep Ram

Dealer was a life saver! My truck received warming light regarding DEF system and stated that I’d only be able to drive 5 MPH. This was during a move from Maryland to TN with a truck full of personal items regarding DEF system and stated that I’d only be able to drive 5 MPH. This was during a move from Maryland to TN with a truck full of personal items and towing my boat. To make matters worse it was a Friday afternoon and no other dealerships could help me . That coupled with a recent family death the day before made out situation very difficult . After hearing of our situation , Richard Neis, Fixed Operations Manager, was able to get us another truck to use so we could make it home to our farm 4 hours away. He also had six staff members assist us by moving everything from the bed of my truck into the dealer truck and reconnect my boat so we could get in the road . Amazing service and compassion shown. We would have been in a very bad situation because even if we would have gotten a hotel , we stillhad valuable tools and other items posed in the back of my truck and boat. In addition , our tenants son was home alone waiting for our return the same time a large storm was headed up the east coast . The dealership had my truck fixed the following Monday. I can’t say enough about the help we received. Bravo Zulu! Respectfully, Gregory S. Mech More

The service department took excellent care of my vehicle! I received great advice! I would highly recommend Blue Ridge CDJR for all automotive needs! Thanks again Blue Ridge! I received great advice! I would highly recommend Blue Ridge CDJR for all automotive needs! Thanks again Blue Ridge! More

Fantastic dealership fantastic people wonderful service could not ask to have been treated better felt like you were dealing with family not a salesperson highly recommend!! could not ask to have been treated better felt like you were dealing with family not a salesperson highly recommend!! More

Great Experience, Experienced personnel, negotiated an affordable price, quick easy closing on the trade and purchase. Will recommend dealership to others. Will go there when we are ready to replace wif affordable price, quick easy closing on the trade and purchase. Will recommend dealership to others. Will go there when we are ready to replace wife's vehicle. More

After buying what we considered a lemon in Nov. We were gunshy, but, Heath and Dominic did everything to make up for it. Thank you. gunshy, but, Heath and Dominic did everything to make up for it. Thank you. More

As always everyone was courteous and friendly. The whole process was seamless and affordable. We will continue to get service, and will look for future purchases from Blue Ridge CDJR. process was seamless and affordable. We will continue to get service, and will look for future purchases from Blue Ridge CDJR. More

Wow! Incredible transaction from start to finish. The entire staff was over the top friendly and knowledgeable. My only regret is that I haven’t shopped here sooner. They have a customer in me for life. entire staff was over the top friendly and knowledgeable. My only regret is that I haven’t shopped here sooner. They have a customer in me for life. More

This is our family’s second time shopping with this dealership, both times have been a great pleasure. The no pressure buying and upfront honesty is a breath of fresh air when purchasing a vehicle. dealership, both times have been a great pleasure. The no pressure buying and upfront honesty is a breath of fresh air when purchasing a vehicle. More

Always a pleasure working with this dealership. Everyone is super friendly. I really like that the staff remembers me and make a point to stop by to say hello while waiting for work to complete. Stopped by is super friendly. I really like that the staff remembers me and make a point to stop by to say hello while waiting for work to complete. Stopped by this morning for an oil change and state inspection. No appointment needed. Services were completed within a reasonable amount of time - no long delay. Dealership is beautiful - very clean. More

JR Hair & Dominic Nicastro made buying two vehicles so easy. Those guy's are outstanding at their job's. They made a customer for life. Thank you both for a amazing day. easy. Those guy's are outstanding at their job's. They made a customer for life. Thank you both for a amazing day. More