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Boardman Subaru

Youngstown, OH

Overview
Reviews
Vehicles
4.9
1,588 Reviews
At Boardman Subaru, we pride ourselves on making our customers feel like part of our family. Many people dislike the traditional "dealership" experience and for good reason. So do we. We are in the fortunate position of selling great products that our customers truly love. We take it upon ourselves to extend those good feelings by genuinely making the customers wants/needs our top priority. You can expect to skip anything unfriendly or high pressure during your shopping experience. Our policy is that treating you with the time, attention, care, and respect you deserve, we can create a long lasting relationship!
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7811 South Avenue

Youngstown, OH

44512

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Showing 1,588 reviews

June 07, 2023

Friendly, efficient and comfortable waiting area. I have been here at least twice, and both times have been a very pleasant experience. More

by Jonescheryl950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Shirley
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May 23, 2023

They always provide me with great and timely service so far I am completely satisfied . More

by cargeo111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary Smith
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May 13, 2023

This dealership made purchasing a car an enjoyable experience! Joe, Keven, and Rich were wonderful! I hope I never have to go to another dealership!! More

by sandsenk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe, Rich, Kevin Guthrie
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May 09, 2023

The purchasing process at Boardman Subaru was excellent and went very smoothly from start to finish. They even came to my home two weeks after I purchased the car to again review all the features with me More

by Vette Guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vince Rich in sales. 5 stars, Dina Pelly
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March 20, 2023

Service and Express always friendly and thorough with explanation of repairs needed immediately and in the future! More

by carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Melia, Ryan Patrick, Nate Harris
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Mar 22, 2023 -

Boardman Subaru responded

Hi Carol, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

March 13, 2023

Good service, competitive pricing, have purchased 3 over the years. Will buy another when I decide a new car is wanted More

by arvoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Guthrie
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Mar 15, 2023 -

Boardman Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 06, 2023

I asked for more pictures and the salesman was back to me very quickly great communication from the salesman to customer. More

by spikerthomas925
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Craig Laskowitz
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Mar 09, 2023 -

Boardman Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2023

They were busy but service was done quickly and wait area clean and neat. Staff is always friendly More

by Wearen03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cramer, Scott Ceratti, Tyler Lewis
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Feb 03, 2023 -

Boardman Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 02, 2023

Great service, very friendly. Would not deal with anyone else. Great company to do businesswith. More

by Robert B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Guthrie, Scott Ceratti, Ryan Patrick, Jill Alexander, Nate Harris, Anthony O'Nesti
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Jan 04, 2023 -

Boardman Subaru responded

Hello Robert, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Our team is available should you require any extra help.

August 17, 2022

Make sure u pay attention to anything extra u buy on ur purchase, their rip-offs. They don't explain enough....... More

by UN
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Rich, Donnie Nameth
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Aug 20, 2022 -

Boardman Subaru responded

Hello, we're extremely disappointed to hear that you left Boardman Subaru unsatisfied. If you would be willing, please reach out to us at (330) 965-0997 so we can understand the details of your particular situation and try to make this better. We look forward to hearing from you.

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