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Boardman Subaru
Youngstown, OH
1,584 Reviews
At Boardman Subaru, we pride ourselves on making our customers feel like part of our family. Many people dislike the traditional "dealership" experience and for good reason. So do we. We are in the fortunate position of selling great products that our customers truly love. We take it upon ourselves to extend those good feelings by genuinely making the customers wants/needs our top priority. You can expect to skip anything unfriendly or high pressure during your shopping experience. Our policy is that treating you with the time, attention, care, and respect you deserve, we can create a long lasting relationship!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,584 reviews
April 01, 2021
With 63 years of driving and buying any number of new vehicles, I have had my share of less than favorable car buying experiences. Not so with Boardman Subaru in recently leasing a 2021 Forester. It was vehicles, I have had my share of less than favorable car buying experiences. Not so with Boardman Subaru in recently leasing a 2021 Forester. It was the most pleasant experience my wife and I have had at a dealership. Boardman Subaru offers a professional and relaxed atmosphere in which all our questions were answered by our sales-person David Kuszaj. He answered a few we had not anticipated as he guided us through a first time leasing process. . A fair price was given for our trade-in, and the entire process from selecting a vehicle, test driving, explaining the vehicle, the lease process and the financing was comfortable and direct. So, kudos to both the sales and finance teams. We have had several follow-up emails from David regarding our satisfaction with the vehicle. We could not be more pleased with Boardman Subaru and our experience with them in our first-time leasing. More
by richardcmitchell
Employees Worked With
David Kuszaj
April 01, 2021
This was the best car buying experience I've had. The sales staff was very friendly and professional and helped us find the car we wanted and provided us with the best options for us. I will highly recom sales staff was very friendly and professional and helped us find the car we wanted and provided us with the best options for us. I will highly recommend Boardman Subaru to anyone I know looking for a new/used vehicle. More
by loren
Employees Worked With
Kevin Suchora, John Jones
October 14, 2020
I bought a 2020 Subaru Outback. John Jones and Geno Fraticelli were very helpful in getting me the best deal for the automobile. In all the years of buying automobiles, I have never had any salesperson Fraticelli were very helpful in getting me the best deal for the automobile. In all the years of buying automobiles, I have never had any salesperson explain the instruments that control the car. Geno was awesome in that regard. 3 times ,he took time to explain how the Outback operates. All I can say is "wow". Thank you so much Geno and John. Gary Orosz More
by gorosz
Employees Worked With
Scott Riddle, John Jones, Geno Fraticelli
August 02, 2020
Thank you Geno and Mike for making me feel comfortable and having a pleasant experience buying my car! I usually do NOT enjoy looking and buying cars and even though I came in on a Saturday right before c and having a pleasant experience buying my car! I usually do NOT enjoy looking and buying cars and even though I came in on a Saturday right before closing you answered all my questions and explained everything to me and did not make me feel rushed even though you had family's and things planned to do on your Saturday evening! Thank you for a pleasurable car buying experience and I love my new car and will look forward to doing business with you again! More
by Alexa
Employees Worked With
Mike Moore, Geno Fraticelli
May 04, 2020
Anthony O'Nesti I'm just a couple of months late with this review - but maybe since I bought my car just DAYS before the state shut down for the virus and I haven't h I'm just a couple of months late with this review - but maybe since I bought my car just DAYS before the state shut down for the virus and I haven't had a chance to really go anywhere - you'll forgive my delay??! So here I am finally and I just want to say that buying my 2017 Outback was one of the best car-purchasing experiences I've ever had. Anthony was just great -- any time that needed to be spent waiting was more than compensated for by the intelligent and and lively conversational skills of this salesman. He also proved to be more than knowledgeable about the car. John Jones (who I know from a previous purchasing experience) stepped in briefly and just added to the positive feel of the whole transaction -- which for me anyway, is not the kind of purchase that makes me that happy since it's such a pricey type of thing to buy. But in spite of my unexpected need for a replacement car, this was the best place to be -- and to go for a new, though used, car. Thanks so much. I hope you are all safe and healthy! Emily Schaff More
by Emily
Employees Worked With
John Jones, Anthony O'Nesti
April 23, 2020
Bought a used truck during the pandemic. The sales team were easy to work with and the whole deal was complete by email, text, and phone calls. were easy to work with and the whole deal was complete by email, text, and phone calls. More
by Sowers
Employees Worked With
Scott Riddle, John Janczewski, Doug Shirley
April 13, 2020
Very disappointed that they have chosen to completely ignore their costumers. Service has been closed for over a month and no one will return calls. Unable to get any advice on a mechanical issue with my ignore their costumers. Service has been closed for over a month and no one will return calls. Unable to get any advice on a mechanical issue with my car.. certainly would not recommend to anyone. More
by shopony
Employees Worked With
Any, Joe Bada, Scott Riddle, Doug Shirley, Scott Ceratti, David Widomski, Geno Fraticelli
March 30, 2020
What a blessing I drove to Boardman for banking reasons, and ended up at Boardman Subaru. Little did I know that I would be driving home in a brand new 2020 Forester I drove to Boardman for banking reasons, and ended up at Boardman Subaru. Little did I know that I would be driving home in a brand new 2020 Forester!!! I really like it, the salesman was super, and I feel like I won a contest. More
by Jammie
Employees Worked With
Mike Moore, Geno Fraticelli
March 26, 2020
Always Great Boardman Subaru was great as usual. They are always friendly, informational, and quick with their service. Boardman Subaru will definitely be my first Boardman Subaru was great as usual. They are always friendly, informational, and quick with their service. Boardman Subaru will definitely be my first stop when I'm looking to find my next car. More
by Lutt21
Employees Worked With
Danny Bond
March 26, 2020
Boardman Subaru is the best!! Excellent car buying experience with Anthony O’Nesti! Anthony was on top of every question or concern we had during the process. This is our SIXTH v Excellent car buying experience with Anthony O’Nesti! Anthony was on top of every question or concern we had during the process. This is our SIXTH vehicle from Boardman Subaru, and we’ve been satisfied with their customer service for years. Keep up the good work! More
by franksculli
Employees Worked With
Anthony O'Nesti
