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Boardman Subaru
Youngstown, OH
1,652 Reviews
At Boardman Subaru, we pride ourselves on making our customers feel like part of our family. Many people dislike the traditional "dealership" experience and for good reason. So do we. We are in the fortunate position of selling great products that our customers truly love. We take it upon ourselves to extend those good feelings by genuinely making the customers wants/needs our top priority. You can expect to skip anything unfriendly or high pressure during your shopping experience. Our policy is that treating you with the time, attention, care, and respect you deserve, we can create a long lasting relationship!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,652 reviews
January 18, 2014
Terrible experience with this dealer. My friend and I (both females) went to shop for a used car from this dealership. The car was not clean, nor did the service department clean it up when I bought it. (both females) went to shop for a used car from this dealership. The car was not clean, nor did the service department clean it up when I bought it. The car had a history of a wreck, yet the salesman failed to mention this to me. Also, I was owed a refund check as they estimated my pay off amount. The sales rep called me the next day and said we were square and that my payoff amount was corrected. A month later I found out he was wrong and the dealership owed me a refund check. I called and spoke with the account manager who stated they weren't holding my money, but that it took longer because my car payments were automatically debited from my account (which they weren't). I distrust this dealership and would not recommend to anyone else. Shady place just trying to make a quick buck. I never received a follow up call from the dealership asking how I liked my recent purchase. It's clear this dealership cares nothing about its' customers. More
by sunynk9
Employees Worked With
Kevin Suchora
October 23, 2013
worst dealership i have ever tried to do business with. I want to Boardman Subaru three times trying to buy a WRX. First time they did not take me seriously because I was a 19 year old kid, second time I was want to Boardman Subaru three times trying to buy a WRX. First time they did not take me seriously because I was a 19 year old kid, second time I was 21 and they did nothing but try to shove a brand new STI down my throat. Third time i tried was over the phone when the salesman Dave Richards ended up hanging up on me after being extremely rude throughout the entire conversation with comments like "do you even know what you just asked me?". I now own a 2014 WRX which i purchased from a different Subaru dealer. Boardman Subaru will NEVER see a dime of my money, ever. Have never had a worse dealership experience in my life More
by rgw2kx
Employees Worked With
Dave Richards
