
Boardman Subaru
Youngstown, OH
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New to Subaru and Boardman Subaru Sales experience was good considering I am not a fan of so many people involved in the process.It does not build loyalty,relationships,and repeat busi Sales experience was good considering I am not a fan of so many people involved in the process.It does not build loyalty,relationships,and repeat business.The easiest sale should be a current customer.The delivery process was better than I expected .Dina tried to be helpful but there is only so much you can do sitting in the car and not out on the highway.I took my car on a 4000 mile trip south and I have several items on my vehicle I STILL HAVE NO CLUE why or HOW they work or don't work. Your facility (Boardman Subaru) looks very inviting and I will try it initially for all service.My Honda Pilot Touring had 185000 trouble free miles on it partly due to always using their service department and a great relationship with them.I hope that exists here? Dan Roberts was very pleasant and usually got back to me although at times not timely.In this day and age we are ALL BUSY &I had requested texting as the easiest connection.All I really have gotten in follow ups from your dealership are automated emails that have zero personalization what so ever.I have not received one personal or friendly follow up from Dan. I guess I feel like a number and this is not what builds loyalty. Overall I like my new Ascent Touring ok.I look forward to giving Subaru every opportunity to be MY DEALER since I have a 2014 CRV Touring to trade soon (next 4 months)and 3 others over the next 2 years they ALL could be Subaru's. Thanks for giving me the opportunity to share my insight. Ron Davis More
Very easy I gave the review that I gave because they helped me find the car that was best suited for me. I was on a tight budget and needed this car for their s I gave the review that I gave because they helped me find the car that was best suited for me. I was on a tight budget and needed this car for their safety features and they were able to accomplish that for me. They took what i had to say to thought and managed to put me in a car that was made for me. I'm very thankful for their help and patience. More
Low Pressure - Very Informative - Knowledgeable I found our salesperson to be very helpful and knowledgeable. All questions were answered in a courteous and timely manner. The entire staff was very I found our salesperson to be very helpful and knowledgeable. All questions were answered in a courteous and timely manner. The entire staff was very professional and friendly. I enjoyed purchasing my Forester at Boardman Subaru. More
Happy costumer This is our second Subaru purchase at the Boardman dealership. We have been very happy with both salesman. Jared Czarneckii was very friendly and know This is our second Subaru purchase at the Boardman dealership. We have been very happy with both salesman. Jared Czarneckii was very friendly and knowledgeable which made us comfortable with our decision. I will recommend him and the dealership to our friends. More
Great Experience Buying my car at Boardman Subaru was the easiest and quickest car buying experience I have ever had!! I’m so glad I went there!! Buying my car at Boardman Subaru was the easiest and quickest car buying experience I have ever had!! I’m so glad I went there!! More
Crosstrek My experience leasing a Crosstrek at Boardman Subaru was a pleasure . This is my fourth lease with this dealership Marty Malone my salesman does every My experience leasing a Crosstrek at Boardman Subaru was a pleasure . This is my fourth lease with this dealership Marty Malone my salesman does everything to make it as stress free as possible and treats you like family as with everyone at Boardman Subaru ! Not to mention Subarus are awesome just go see Marty and drive one none of mine have ever let me down in the 10+ yrs I have driven them and they go in the snow ! More
Great Experience My salesman David Kuszaj was very easy to work with on purchasing my new Crosstrek. Very knowledgeable of what he is selling and explained all the bel My salesman David Kuszaj was very easy to work with on purchasing my new Crosstrek. Very knowledgeable of what he is selling and explained all the bells and whistles that came with the car. David and Tug Sanner were able to set me up with the payment I wanted with no sales pressure at all! I left the dealership feeling great! I am very happy with my purchase and my experience at the dealership. I will definately be a return customer. More
Purchase of Forester I recently bought a 2019 Forester Sport from the Boardman dealership.Dan Bond was knowledgeable, courteous, and friendly. I would highly recommend him I recently bought a 2019 Forester Sport from the Boardman dealership.Dan Bond was knowledgeable, courteous, and friendly. I would highly recommend him to a friend! More
Great dealership to work with. John was great to work with. No pressure sales led us to buying the vehicle. Actually ,everyone in the dealership was great. sorry we didn’t know abo John was great to work with. No pressure sales led us to buying the vehicle. Actually ,everyone in the dealership was great. sorry we didn’t know about this dealership years ago. Worth the trip from Pittsburgh. More
The whole experience was very good Our salesman, Dan R. listened to our wants and needs, was very friendly and helpful searching for the right vehicle. Turns out there was one on the lo Our salesman, Dan R. listened to our wants and needs, was very friendly and helpful searching for the right vehicle. Turns out there was one on the lot. Mike M. was also great with the paperwork; quick and easy. This is our first “foreign “ car; the whole process was very good. More