Bob Allen Ford - Ottawa

I had been looking at an edge on line and choose to go look at it,(they had it out as a loaner but had another one (different color), the young man that met us in the lot was very polite but I told him I look at it,(they had it out as a loaner but had another one (different color), the young man that met us in the lot was very polite but I told him I had been exchanging messages with DJ, he went and got him, we drove the Edge liked it and was able to make payments work in our budget. DJ took care of everything (including offering us cold drinks), during the process we found some minor things we asked to have taken care of DJ gave us his word they would be taken care of and he came through with his promise, We hope this to our last vehicle we purchase but even though we may not have a reason to go back to make another purchase. I WOULD HIGHLY recommend Bob Allen Ford of Ottawa, Ks and dealing with DJ More

We had a wonderful salesman, Ashton McCurdy that guided us through the process of buying a car. He was very knowledgeable and no pressure. I highly recommend Bob Allen Ford in Ottawa, Kansas! us through the process of buying a car. He was very knowledgeable and no pressure. I highly recommend Bob Allen Ford in Ottawa, Kansas! More

Let's see appointment was for oil change and fuel filter @ 12:00 dropped it off at 1130 was not done till 4:00. Open the door greese all over the foot door jam the mat and black footprints on the carpet. If @ 12:00 dropped it off at 1130 was not done till 4:00. Open the door greese all over the foot door jam the mat and black footprints on the carpet. If you're that sloppy I can't imagine how sloppy the work being done is. Probably will not be back. This was the 2nd time its happened. More

My experience was ok. But the vehicle didn’t have some of the items equipped that were advertised on their website and described to me by my salesman. I am still happy wit But the vehicle didn’t have some of the items equipped that were advertised on their website and described to me by my salesman. I am still happy with the vehicle but it would have been nice to not be misled to believe I was getting more options than actuality. More

We saw a vehicle we wanted online. We visited the dealership only to find that someone else had just bought that one. The salesman found us a similar vehicle at a sister dealership a We visited the dealership only to find that someone else had just bought that one. The salesman found us a similar vehicle at a sister dealership and offered to bring it to Ottawa. We are very satisfied with the price and the truck. No high pressure tactics, just dealt with us on a personal level, very comfortable. More

Excellent from your first phone call until your problem is resolved. Awesome inter action from everyone. Real people no computers!!!! is resolved. Awesome inter action from everyone. Real people no computers!!!! More

I had an excellent experience working with Ashton McCurdy at Bob Allen Ford in Ottawa, Kansas. Buying a car out of state can be stressful, but Ashton made the entire process smooth, straightforward, and genu at Bob Allen Ford in Ottawa, Kansas. Buying a car out of state can be stressful, but Ashton made the entire process smooth, straightforward, and genuinely enjoyable from start to finish. He was professional, responsive, transparent, and never made me feel pressured at any point. He took the time to answer all of my questions, kept communication clear and consistent, and made sure I felt confident every step of the way. It’s clear he genuinely cares about helping people and doing things the right way—not just making a sale. Kyle, the sales manager, was also a big part of making everything come together. He worked with us to finalize the deal and made the entire process feel fair, easy, and well handled. Flying out to pick up my new Mustang Mach-E and driving it back to Colorado was a big decision, but thanks to Ashton and Kyle, I felt completely comfortable doing it. The car was exactly as represented, and the entire experience was absolutely worth the trip. If you’re looking for honest people, great communication, and a dealership that truly takes care of you, I highly recommend Ashton McCurdy and the team at Bob Allen Ford. More

Friendly and fast service. The team treated me well and let me know all of the options I had for my service that day. They did not try to upset me on items that were not need The team treated me well and let me know all of the options I had for my service that day. They did not try to upset me on items that were not needed. More

DJ aka Cowboy is great! He has a Great personality, Great customer service and worked very hard on the sale of my new truck. My experience with DJ was fun and greatly apprec He has a Great personality, Great customer service and worked very hard on the sale of my new truck. My experience with DJ was fun and greatly appreciated. I recommend buy a new vehicle from Bob Allen Ford and ask for DJ(Cowboy)! More

They were very patient and easy to do business with. i would for sure use them again. i would for sure use them again. More