
Bob Boyte Chevrolet
Biloxi, MS
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1,844 Reviews of Bob Boyte Chevrolet
The dealership was good. Got the problem fixed in a timely manner .The people were friendly. We have paid off our car but will continue using Ray Brant timely manner .The people were friendly. We have paid off our car but will continue using Ray Brant More
Brought my truck in for a noise and vibration I felt. The first time I was told it was the transmission. Cool it’s under warranty so they “fix” it. I pick the truck up and I leave the parking lot and it’s st first time I was told it was the transmission. Cool it’s under warranty so they “fix” it. I pick the truck up and I leave the parking lot and it’s still doing the same thing. Call them up and tell them and they asked me to bring it back the next morning to have the tech ride with me. Next morning tech jumps in and when the truck makes the noise and vibration I felt for the original reason I brought it in I was told oh that’s the motor and it’s normal and the tech tried to sell me an induction service to “fix” the problem. So I’m not happy about what I was told so I contact the service manager. He rides with me and says the same thing the tech said oh it’s normal. I asked these did this from the factory and he said yes they all do it. Let me tell you if I had went to test drive a truck and between 30-45 mph it felt like I was driving g over rumble strips I would have turned around and went to Dodge and bought a truck. Fast forward to the end of that awkward drive back to the dealership and he says let me do some digging and see what Chevrolet says and I’ll get back to you. Two days later I have to call and he says bring it back there’s a bulletin about this and it calls to replace the motor mounts. I drop the truck off to have the motor mounts replaced and low and behold I still doing the same thing. Needless to say I have opened a ticket with GM and I’m awaiting what they’re going to do or say. Not a happy camper at all!! More
Excellent service, really nice atmosphere and friendly people. Clean place, bathroom over all great coffee. Fast and service and very professional and courtesy. Thank you!! people. Clean place, bathroom over all great coffee. Fast and service and very professional and courtesy. Thank you!! More
I have been treated so good by everyone in sales and service. I am so glad I chose Ray Brandy to purchase and service my new 2021 Corvette. US Army Retired service. I am so glad I chose Ray Brandy to purchase and service my new 2021 Corvette. US Army Retired More
Was my go to place for all my vehicles until I’ve had to take my truck back multiple times for suspension issues and it’s still not fixed and continues to get given back to me saying it’s just going to take take my truck back multiple times for suspension issues and it’s still not fixed and continues to get given back to me saying it’s just going to take “time” to loosen up and work the way it’s supposed. Leaf spring inserts were installed to handle “irregular” noise from my tear end and was given back to me with them stating “technician still noticed a slight squeak”. So had fork up a couple thousand dollars for neither problem to be fixed. It would of been amazing if they just told me they suggest I take my truck elsewhere to get the work I needed instead of “trying” and taking my money without actually fixing the issues. More
They took very good care of my car and provided excellent customer service! Tammy at the service desk was incredible and very informative while my car was being serviced! Huge thank you to everyone at Ray customer service! Tammy at the service desk was incredible and very informative while my car was being serviced! Huge thank you to everyone at Ray Brandt Chevrolet! More
Tammy was amazing. Very nice, swift, and kind. She is a "keeper" for customer service. Service was was quick.... incredibly quick. Been passing it own to friend that will need air bag inflator replacement "keeper" for customer service. Service was was quick.... incredibly quick. Been passing it own to friend that will need air bag inflator replacement on their chevys. More
Quick friendly service on my airbag recall. I arrived a little early and was told it would take about two hours. Job was finished in less than hour. little early and was told it would take about two hours. Job was finished in less than hour. More