Bob Boyte Chevrolet

Tried to get more money out of me for a service already done I scheduled an appointment online to have my vehicle’s brakes checked out. I had a 9:30am appointment on Saturday (12/21/2019) but I arrived about 30 I scheduled an appointment online to have my vehicle’s brakes checked out. I had a 9:30am appointment on Saturday (12/21/2019) but I arrived about 30 minutes early. I told them I would be waiting for my car. Approximately 1 hour later, Tammy, brings me to her desk and gave me a run-down about my vehicle. She stated, “you need to have your transmission flush”. I instructed her this had just been done. She quickly marked that price out and did not say another word about it. I asked her why I needed another transmission flush, she avoided the question. I told her to just change my front brakes and I would be leaving. My car went to the service back area at approximately 9:00 A.M. I did not leave Ray Brandt Chevrolet until approximately 1245-1:00 pm. I watched numerous (5 to be exact) come in and leave before me. I asked before they got started if the mechanic had any additional vehicles he was working on. I was told “no” he is working on yours. This is my second time going to this place and I do believe it will be my last. The first time they did not do anything I asked them to do with my car. I thought i would give them a second chance. Just be careful if whoever reads this go by this place to have work done. Make sure you keep all your receipts and know exactly what needs to be done to your vehicle. More

Left items unplugged after last repair I had carpet replaced a couple of months ago under warranty for a rip on the floor board. I had to come back because the heated seats and all charging I had carpet replaced a couple of months ago under warranty for a rip on the floor board. I had to come back because the heated seats and all charging ports did not work when discovered. Determined they had left these unplugged. Wayne sold me the car and was fantastic to work with. He made the process very easy. Max in the service center was very nice. More

Very disappointed I have been a customer for many years but lately the service is not that great I don’t know what’s going on but very disappointed!!!!!!!!!! I have been a customer for many years but lately the service is not that great I don’t know what’s going on but very disappointed!!!!!!!!!! More

Good deal, good service This dealership and the people in it were helpful, respectful and had good attitudes! Thanks to the staff at Ray Brant! You did a Great job! This dealership and the people in it were helpful, respectful and had good attitudes! Thanks to the staff at Ray Brant! You did a Great job! More

Recall on brakes Made an appointment on line, got confirmation, only took 30 minutes to take care of recall issue.on brakes. Made my appointment the same day. Made an appointment on line, got confirmation, only took 30 minutes to take care of recall issue.on brakes. Made my appointment the same day. More

Winshield washer repair pump. Ray Brandt has good service, but the wait time was a little longer than I expected. Brought my vehicle in before 9AM, took several hours to complete t Ray Brandt has good service, but the wait time was a little longer than I expected. Brought my vehicle in before 9AM, took several hours to complete the job. More

Easy transaction and worked with our schedules. The whole team is friendly and very easy to work with. Our sales guy, Scott, went above and beyond to help us get what we wanted. The service dept has The whole team is friendly and very easy to work with. Our sales guy, Scott, went above and beyond to help us get what we wanted. The service dept has excellent customer service. More

The entire staff is amazing! Truly go above and beyond! Tammy in service is an example of a top notch employee! She greets me and my family every time like we are her family she is very helpful and understa Tammy in service is an example of a top notch employee! She greets me and my family every time like we are her family she is very helpful and understanding and will help fight until everything is done the way it should be! But honestly everyone that works at the cedar lake building is amazing! They all are so nice and very playful and giving to my little 2 year old daughter they all play and entertain here while we wait! It’s truly a great feeling to walk into such an inviting place! Thank you Chevy! More

Great customer service I had a excellent experience. Everything was professional and rapid. Everything was explained and handled with me and he tried the best to be in my pr I had a excellent experience. Everything was professional and rapid. Everything was explained and handled with me and he tried the best to be in my price range with credit score. No negative issues. Great customer service Rashad! More

Service that Exceeds your Expectations Each time I go to Ray Brandt Chevrolet, I am always amazed at the excellent level of service that I receive. From the time I meet with Tammy Ray, the Each time I go to Ray Brandt Chevrolet, I am always amazed at the excellent level of service that I receive. From the time I meet with Tammy Ray, the best service advisor, to the completion and drive off, I feel I have received the best possible service available. Thank you, Tammy Ray and Service Tech who took care of my 2016 Silverado LT. More