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Bob Boyte Chevrolet

Biloxi, MS

4.5
1,847 Reviews

11325 Cedar Lake Road

Biloxi, MS

39532

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1,847 Reviews of Bob Boyte Chevrolet

November 17, 2023

Very friendly staff, especially Tammy. In and out in a very timely manner. Will return in the future. More

by biloxitwin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Nov 17, 2023 -

Bob Boyte Chevrolet responded

Thank you for your kind words and for choosing Ray Brandt Toyota for your automotive needs! We're thrilled to hear that you had a positive experience with our friendly staff, particularly Tammy and that everything was completed in a timely manner. Your satisfaction is our top priority, and we're glad it shows. We look forward to welcoming you back in the future and continuing to provide you with excellent service. Safe travels until we see you again! Ray Brandt Auto Group #WeMakeItEasy

November 17, 2023

Thanks for the Excellent help and service I have received from your dealership. I am very happy and impressed with everyone that i have dealt with and very happy with the Blazer purchased from you. John More

by JJDE256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Scardino, Tammy Ray
Nov 20, 2023 -

Bob Boyte Chevrolet responded

Thank you for your wonderful review, John! We are very glad to hear about your excellent experience with Ray Brandt Chevrolet. It's great to know that our team provided you with the help and service that made your visit memorable. Enjoy your new Blazer, and rest assured that we are always here to assist with any of your future automotive needs. Your satisfaction and happiness are what we strive for with every customer. We appreciate your business and look forward to serving you again! Ray Brandt Auto Group #WeMakeItEasy

November 16, 2023

Drove up, got checked in and went to the waiting room. In about 30 to 40 minutes they had my car ready. No problems. More

by MAPSCHRUFF
Recommend Dealer
Yes
Employees Worked With
Tammy Ray, Tammy Ray
Nov 16, 2023 -

Bob Boyte Chevrolet responded

We appreciate you sharing your positive experience with us! We're delighted that our team was able to provide you with efficient and hassle-free service. It's great to know that we were able to get your car ready in a timely manner, ensuring minimal disruption to your day. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service in the future. Thanks again for choosing Ray Brandt Chevrolet! Ray Brandt Auto Group #WeMakeItEasy

November 16, 2023

Tammy always does an excellent job in taking care of my automotive needs. She is a pleasure doing business with. Keep her! More

by tommims@gcrm.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ray
Nov 16, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your positive experience with Tammy at Ray Brandt Chevrolet! We're delighted to hear that she consistently provides excellent service and addresses your automotive needs with such care and professionalism. Tammy is indeed a valuable member of our team, and feedback like yours reaffirms the great work she does. We're thrilled that she has made your experiences with us so memorable. We appreciate your kind words and are grateful you chose us for your automotive needs. We look forward to continuing to serve you in the future! Ray Brandt Auto Group #WeMakeItEasy

November 15, 2023

I was not satisfied with the work done on my car. I really felt scammed. More

by RUBE201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max Gruich
Nov 15, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your experience with us; we appreciate your feedback. Your review has been sent to Management, and our general manager plans to reach out to you regarding your review. Thank you! Sincerely, Ray Brandt Management Team

November 11, 2023

Max was courteous and helpful, when I asked him to show me something about the truck’s controls. I always check the oil, and after the service it was crystal clear which means they took their time draining More

by Paulpaints
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Gruich
Nov 16, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your service experience with us. We are glad to hear that Max and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 10, 2023

Call back aren’t timely but overall the service was good, for dealers in the area they are top three More

by gshuman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Gruich, Hayley Zwick, Jimmie Feo, Tammy Ray
Nov 16, 2023 -

Bob Boyte Chevrolet responded

We appreciate you sharing your feedback with us. We're glad to hear that your overall service experience at Ray Brandt Chevy was positive, but we apologize for any delays you've experienced in our callbacks. Timely communication is a priority for us, and your review has been forwarded to our management team so that we can take steps to ensure our response times are improved. Your insight is valuable in helping us enhance our services. We're grateful to be considered among your top three dealerships in the area, and we look forward to serving you even better in the future! Ray Brandt Auto Group #WeMakeItEasy

November 08, 2023

No pressure, easy to deal with. Pleasant staff from the salesman, general manager, finance dept, and parts manager. Very good experience! More

by deepsouthgt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Pogue, Jim Crampton
Nov 14, 2023 -

Bob Boyte Chevrolet responded

Thank you so much for your wonderful review! We're thrilled that your experience with us was pressure-free and enjoyable from start to finish. It's fantastic to know that our sales, finance, and parts teams all contributed positively to your visit. We strive to create a comfortable and efficient environment for all our customers, and it's gratifying to see these efforts reflected in your experience. We hope you'll return to us for any future needs, and we look forward to assisting you again. Thanks for choosing Ray Brandt Chevy! Ray Brandt Auto Group #WeMakeItEasy

November 08, 2023

I feel they could have done better deal. SUV is very poor in performance. Overall just not happy with how things went. Recieved the vehicle dirty. Water spots all over it. But now iam tradin More

by vichunt82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rashad Culberson
Nov 15, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your feedback with us. We regret to hear that your experience with your SUV purchase and the subsequent communications have not met your expectations. We always strive to provide our customers with the best possible service and to find amicable solutions when concerns arise. While it seems we may not be able to meet your specific needs at this time despite our best efforts, we truly hope you find the assistance and resolution you're seeking. Your satisfaction is important, and we wish you the best in your future automotive endeavors. If there's anything else you'd like to discuss, please feel free to reach out to the dealership directly. Sincerely, Ray Brandt Auto Group

November 08, 2023

Dropped truck of and they said it was the ecm for electric steering then it was ecm for abs, oh its ready come get it so I did and it was not completed job. Lights still on dash and problems not fixe More

by JOHNFLYNT37
Recommend Dealer
No
Employees Worked With
Tammy Ray, Tammy Ray
Nov 13, 2023 -

Bob Boyte Chevrolet responded

Thank you for sharing your experience with us; we appreciate all feedback. Our service manager has tried to contact you. If you haven’t already spoken with him and you would still like to discuss your review, please respond privately to this message with a good contact number where you can be reached. Thank you! Sincerely, The Ray Brandt Auto Group Team

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