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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,456 Reviews
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,456 reviews

December 30, 2025

They treat you with kindness and dignity. They have got my ratingZ. Thank you for your hospitality. More

by runneenboss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
December 30, 2025

Extremely disappointing and unprofessional experience. As an out-of-state buyer, I had a signed buyer’s order, confirmed out-the-door pricing, and active funding in progress with my credit union. Despite More

by Blanca Peña
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Maria Jorge & Finance Manager
Dec 30, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Blanca, I'm sorry that you are disappointed that the vehicle was sold that you were interested in. I see in the notes that you were interested in this vehicle starting back on November 15th. Living between Texas and Miami and sending friends and family to look at the vehicle makes it very difficult to buy any vehicle. There is no dealer that will waiting 45 days to sell a used car. We do not hold vehicles unless we have money in the bank and (with out of state customers) documents signed. I understand that the timing was not ideal as you had committed to purchase this week and the vehicle was sold to someone else the same time. Best of luck and hope the New Year treats you well. -Justin Harmon (General Manager)

December 30, 2025

Tim Diddle was very helpful and made our buying experience smooth. So a definite thumbs up! 👍 More

by Rich
Recommend Dealer
Yes
Employees Worked With
Tim Biddle
December 30, 2025

Very courteous and professional. Extremely thorough and letting you know all your options with no pressure. More

by joeisbell1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Diddle and Jared
December 27, 2025

Treat you like an individual with kindness and dignity. They have got my ratingz.i have shally appreciated them More

by runneenboss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
Dec 29, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Diddle does a great job of speaking to everyone with the same respect and professionalism. I talks to staff, managers and myself the same way he talks to customers and that goes a long way. Thank you for the business and review! -Justin Harmon (General Manager)

Dec 29, 2025 -

runneenboss responded

Thank You!

December 21, 2025

Our salesman Josh was great. He was able to put us in a truck that was both reliable and affordable. He was patient and efficient with our time and budget. More

by sonya Berry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Shepherd
Dec 23, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Sonya. Josh consistently is helpful with staff, managers, and customers alike. Very easy to talk and work with and has become a wealth of knowledge when it comes to Caldwell and the Stellantis product. Great guy to have around! Thank you for highlighting the visit and appreciate the opportunity to earn your business. -Justin Harmon (General Manager)

December 18, 2025

Bob Caldwell is a great dealership. I service my vehicle here and just leased a new one with them—an excellent experience all around. More

by Mkisiel001
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derrick and Demetrius
Dec 19, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for choosing Bob Caldwell for your service and sales needs. Sometimes Morse Road is not the most desirable location (although fairly easy drive from most), happy to have people make the voyage. Thank you for the business and review! -Justin Harmon (General Manager)

December 15, 2025

Dino did an excellent job of meeting my needs and getting something I wanted and love. Definitely love working with him. More

by gohan1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Dec 16, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Well said! Dino consistently does a good job and fortunate to have him as part of the team. Thank you for the opportunity to earn your business and taking the time to provide feedback. -Justin Harmon (General Manager)

December 11, 2025

Derrick was very informative and easy to work with. Entire staff was great and easy to work with. More

by Alexsnaish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
Dec 12, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Awesome to hear Alex. Anything short of perfection usually funnels toward our managers and my job description so it's nice to hear when customers have a good visit. Thank you Alex for the opportunity to earn your business and appreciate you taking the time to review. -Justin Harmon (General Manager)

December 08, 2025

Very professional and courteous. They worked very hard to make sure i received the vehicle I wanted with the right features at a fair price. More

by psaras.mcgrier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
Dec 10, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very nice to hear Psaras and Derrick is certainly no stranger to this type of feedback from those he works with. We appreciate the opportunity to earn your business and hope your new vehicle treats you well throughout your ownership! -Justin Harmon (General Manager)

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