Bob Caldwell Chrysler Dodge Jeep RAM

Great purchase experience Big thanks to John Bang for helping us out with a quick painless purchase of a used cargo van for our company. I have purchased many new and used veh Big thanks to John Bang for helping us out with a quick painless purchase of a used cargo van for our company. I have purchased many new and used vehicles at numerous dealerships. This was by far one of the smoothest transactions. It was worth the 1.5 hour drive. We are very happy with the van and looking forward to getting it outfitted for our purpose. More

Great experience Big John Palmer is the man. I was 2 hours away and didn't want to make the drive if I wasn't 100% sure it was a done deal. Big John got it done. All I Big John Palmer is the man. I was 2 hours away and didn't want to make the drive if I wasn't 100% sure it was a done deal. Big John got it done. All I had to do was walk in sign the papers and drive away. Would definitely deal with Bob Caldwell and Big John Palmer More

Great Service at Bob Caldwell Drew Taylor took the time to explain everything I wanted to know about the car I was interested in. He helped me decide what the best option was fo Drew Taylor took the time to explain everything I wanted to know about the car I was interested in. He helped me decide what the best option was for my needs. His experience in the automotive field was first rate. He was very professional. More

Great Experience Drew Taylor was great and super helpful in helping me to get my first new car! He made the car buying experience super easy and fun. I would definitel Drew Taylor was great and super helpful in helping me to get my first new car! He made the car buying experience super easy and fun. I would definitely go back for future cars. More

Best Car Buying Experience Ever Drew Taylor provided me the very best car buying experience of my life and would highly recommend him to anyone looking for a vehicle in the future. Drew Taylor provided me the very best car buying experience of my life and would highly recommend him to anyone looking for a vehicle in the future. More

Very smooth and easy. Jason Lawson was very knowledgeable with my purchase and the the inner workings of the Bob Caldwell dealership, thank you! would recommend you to all Jason Lawson was very knowledgeable with my purchase and the the inner workings of the Bob Caldwell dealership, thank you! would recommend you to all my friends and family. 🤘😎🤘 More

Awesome service from Drew Taylor Drew Taylor was extremely friendly and professional. He went out of his way to ensure that I was able to get my van. If you're looking for a high qual Drew Taylor was extremely friendly and professional. He went out of his way to ensure that I was able to get my van. If you're looking for a high quality used vehicle this is the 9lace for you! Look no further and ask for Drew! More

Excellent Salesman- Not Pushy, looking to help you I had a great experience at Bob Caldwell buying my first car. Drew Taylor was my salesman and I could tell he had the best intentions to get me in the I had a great experience at Bob Caldwell buying my first car. Drew Taylor was my salesman and I could tell he had the best intentions to get me in the car that I wanted- he never tried to push me to buy something that I wasn’t comfortable with. The car has been running great, we checked prices on carguru beforehand and got that price (fees not included). I would definitely recommend this dealership and Drew Taylor More

When I say one of the best experiences I’ve had purchasing a vehicle, I mean just that ! Process did not take long at all and the staff was extremely pleasant. I would come here again as well as re purchasing a vehicle, I mean just that ! Process did not take long at all and the staff was extremely pleasant. I would come here again as well as refer everyone I know. Special recognition to Mr. Johnny Palmer for working with me and getting me in a vehicle fit for my family and budget :) Thanks again. More

Appointments mean nothing to these guys I had an appointment set up with John Bang to purchase a 2015 SLT yukon XL. I communicated I have already been pre approved and simply need to send ov I had an appointment set up with John Bang to purchase a 2015 SLT yukon XL. I communicated I have already been pre approved and simply need to send over the purchase agreement to my lender. All was good and set up the appointment to view the vehicle on the evening 10/7. This was a 3 hour drive (~100 miles). During the drive down, Brandon Walsh text me (approx 1.5 hours into the drive) to tell me; John was sick and he was brought up to speed on my sale. I confirmed and reassured him I am, in fact, on the way about 1.5 hrs out. Wouldn't you know it, i get to the dealership only to be told the Yukon i can to purchase was SOLD that MORNING!!! Why in the xxxx would i drive 3 hours for a vehicle which was already sold in the morning after talking to more than 3 people about the vehicle? (receptionist, assistant, John, Brandon) After expressing how this was a huge waste of my time, Brandon then told me it didn't sell in the morning, it sold a few hours ago. And that, if he would have known; he would have told me. MORE LIES! the dealership had multiple opportunities to call, text (even email) to communicate to me that there were other clients interested in the vehicle. They simply choose to not say anything until my arrive in order to push the Denali (high price) onto me. As i am walking back out to my vehicle (minutes later) BOOM!!!! The Yukon I drove 3 hours to purchase pulls back in from its test drive from other clients!!! it was there the whole time. it was just being sold to someone else. even after i committed to driving 3 hours, pre approved, and made the appointment with their team. .......Simply put- Bob Caldwells sales team planned on selling me the Denali they had on the lot and sold the SLT out from under my family. ... I understand they have a to make a sale; but at what point is the Customer put first? when will organizations realize, that sometimes, keeping your word and honoring your commitment to customers; is more than just a sale! Extremely disappointing in the sales team and how this dealership values their customers. Its clear to me that its all about pushing the inventory out the door and not taking the customer into consideration. I am happy to have not given Bob Caldwell and their team over $30k. I hope that after you read this review, you will choose the same. Not to mention the little accounting guy with the bad hair cut - He told me this is " Bob Caldwell policy; and xxxx happens" . Thanks for being like EVERY other dealership Bob Caldwell Automotive of Columbus Ohio. HORRIBLE customer service. More