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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,374 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,375 reviews

October 07, 2018

Great buying experience Roger Moore was the reason we stayed with Caldwell. Our deal would have fallen through if Roger hadn’t been involved. Highly recommend going to Ca More

by Gahanna
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Moore
Nov 02, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi there! Roger is truly one of a kind and is eager to help you find the car that is "just right" for you. We're always willing to help work with customers so that they know they're getting the best deal possible. If you have any further questions or concerns please give us a ring. (614) 888-2331 -Raina S.(Complaint Resolution Specialist)

October 04, 2018

My experience with Bob Cardwell was choking and overwhelmed I was dismayed and surprised by the way I was treated by Bob Caldwell Chrysler Jeep Dodge Ram service guy, with whom I signed the contract with. When More

by applejuice118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Randy Landrum
Oct 05, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi there, I am trying to understand what happened, I would like to know more on the matter given the fact that Randy has not worked with the company for a year now. If you could give me a call and we can further discuss your concerns (614) 888-2331 -Raina S.(Complaint Resolution Specialist)

September 30, 2018

Great Experience My family has purchased a few vehicles from Cindy at Bob Caldwell. We recently got a Grand Cherokee for a great price and are very pleased with the p More

by Maggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy
Nov 02, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi Maggy, Now these are the reviews we like to see! Cindy is very good at her job and you can tell she really cares about her customers by the way she works with you. She is always willing to answer your questions and show you any vehicle that might fit into your box of what you're looking for. We appreciate the chance to earn your business and want to personally thank you for choosing Bob Caldwell. -Raina S.(Complaint Resolution Specialist)

September 27, 2018

Very friendly but a little slow on the paperwork. Jason was great to work with. Very friendly and personable. I would definitely work with him again and I would recommend him to friends and family. More

by Jlindsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lawson, Xavier Esposito
Oct 12, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Jlindsey, Jason is an extremely committed individual who focuses on the criteria when it comes to what you want/need in a vehicle. Our team concentrates on making your process as smooth and easy as possible. We want to thank you for visiting us here at Bob Caldwell! -Raina S.(Complaint Resolution Specialist)

September 27, 2018

Great service . Joe Miller was great to work with on my recent service at Bob Caldwell. Very personable detail oriented. Got me checked in and kept me up to date as More

by CMHguy78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Miller
Oct 19, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi there! We're pleased to hear about your positive experience in our service department! Joe is very attentive to your needs and concerns and understands how much it means to give you the customer quick and effective service. Thank you for choosing Bob Caldwell to help get you back on the road! -Raina S.(Complaint Resolution Specialist)

September 24, 2018

Fast and honest. Great trade o n value Very nice people to deal with very noligable about the car we were buying. Very please with the deal and with the car. Thanks again More

by Ronner62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch. Jason
Oct 05, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi Ronner62, Thank you for your kind words. Jason is truly an amazing sales representative here at the dealership and is driven to making sure you find "the perfect fit". If you ever in the future have any questions or concerns please give us a call (614) 888-2331 -Raina S.(Complaint Resolution Specialist)

September 19, 2018

Service Joe Miller and the Bob Caldwell team did a fantastic job of taking care of all of my needs in the service department. I would highly recommend them to More

by chunter91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cortney Hunter
Oct 05, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi Chunter91 , Thank you for your kind words and 5 star rating. We here at Bob Caldwell want you to have a wonderful experience. If you have any questions in the future please reach out (614) 888-2331 -Raina S.(Complaint Resolution Specialist)

September 11, 2018

Happy Jeep Owner The best car buying experience i wver had. Cortney is very knowledgeable about Jeeps. He also dont get tired of me calling and asking questions. More

by Sonji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cortney Hunter
Sep 12, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi Sonji, We're thrilled to hear about your positive experience with us. Cortney is phenomenal and really does know his stuff when it comes to vehicles. If you ever have any questions or concerns he is always more than happy to ease your mind because at the end of the day he isn't happy unless you are! Thank you for choosing Bob Caldwell to help you in search of the perfect vehicle! - Raina S. (Complaint Resolution Specialist)

September 07, 2018

Rapid respose to ALL this customer's needs. Ron in parts dept quickly and effectively handled my conversion van parts need, while sensitive to my physical limitations. Made extraordinary effor More

by BCgal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron in parts dept.
Sep 07, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

BCgal, Thank you for your kind words, Ron strives to provide the best service possible and is motivated to make your process as stress free as possible. Happy to hear he was able to accommodate you quickly and effectively. -Raina S. (Complaint Resolution Specialist)

September 03, 2018

18 Jeep Grand Cherokee Great customer service and very friendly! Great selection of vehicles. Very happy and satisfied with my new vehicle. Great experience and enjoyable ti More

by Josel1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Moore
Sep 07, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Josel1981, Thank you for choosing Bob Caldwell to help you pick out your vehicle. Our sales representatives aim to make your experience a memorable one! Roger is driven to make sure all of your needs are met when it comes to a vehicle and that you drive away satisfied. -Raina S. (Complaint Resolution Specialist)

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