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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,375 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,375 reviews

July 30, 2018

Roger Moore was a very good salesman and very helpful I wasn't really looking to buy a new vehicle but my brother in law found the Jeep on line and told me what a good experience he had at Bob Caldwell so More

by crystalhill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger, Moore, Xavier Esposito
Sep 07, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi Crystal, Roger is all about ensuring your car buying experience is nothing short of exceptional. We're thrilled to hear not only your brother was happy but that you walked away happy as well. We're glad to hear that the Bluetooth was quickly resolved, all of our Sale representatives are happy to assist you with any concerns or issues you may have. Thank you for stopping in at Bob Caldwell and letting us help you find the perfect vehicle. -Raina S. (Complaint Resolution Specialist)

July 29, 2018

New Jeep purchase My salesman Jimmy was of utmost professionalism and friendliness. He was very thorough, listened to my needs and assisted in making this new purchase More

by Dstewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy McDuffie
Sep 07, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Hi Dstewart, Jimmy cares about his customers and wanting to certify that you're heard loud and clear. He is always happy to assist you all while having a smile. Thank you for allowing Bob Caldwell to help you find the perfect Jeep. -Raina S. (Complaint Resolution Specialist)

July 27, 2018

Great customer service! I visited the dealership 3 times and each time I was greeted by my sales rep Shane. He was great. He walked me through the entire process and detailed More

by George229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
Jul 28, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Happy to hear that you were methodical and conscious this is not a $10 purchase. Even more excited to hear Shane was on point during all 3 visits. Appreciate your awareness George and providing feedback for other potential customers in the market! -Justin H (GM)

July 26, 2018

Awesome experience Hillary was awesome. Thank you for everything, after over 20 years in the Auto industry I've formed a pretty healthy distrust for dealership's, you ha More

by Agrate3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hillary Wagner
Jul 28, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Sorry to hear that there was an issue after the sale. We seldom see DVD issues but only takes one cut corner to make a hassle out of the situation. Happy to hear the staff did the right thing and took ownership of the repair. Thank you for the business, glad to hear that Bob Caldwell (and Hillary) is helping change the industrial judgement. Enjoy! -Justin H (GM)

July 26, 2018

Excellent sales staff Can’t thank Shane at BC for all his help with the purchase of our Jeep. If your in the market for a new or used vehicle I highly recommend you stop a More

by Valiant 3637
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
Jul 28, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Happy to hear Shane earned his stars and stripes during your visit. Thank you for helping Bob Caldwell with our online reputation. Means a lot! -Justin H (GM)

July 26, 2018

SHANE TUBAUGH SUPERSTAR! I can’t go into enough detail about how amazing Shane a tubaugh was when i went and visited Bob Caldwell! He was patient, realistic and full of optimi More

by taylorgrammas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Tubaugh
Jul 28, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

And as a young professional, we have no doubt Shane will still be here to assist you children (and maybe grandchildren). Thank you for giving Caldwell a shot to earn your business and appreciate you taking the time out of your schedule to leave the review! -Justin H (GM)

July 25, 2018

Car buying made way I had an amazing experience with Shane Tubaugh! He made the buying process very easy. The dealership was clean and everyone was friendly. We were well More

by Jwalls90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SHANE TUBAUGH
Jul 28, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Shane's piling in some solid reviews and we very much appreciate the feedback provided by you. Enjoy the new set of wheels and we are all here to assist as needed. Cheers! -Justin H (GM)

July 24, 2018

Shane is excellent Thanks Shane for getting me into exactly what I wanted and needed love my 2018 challenge We had great conversation was totally polite and I really rec More

by Tyrone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
Jul 28, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great Summer ride and and happy to hear Shane was able to find you the right vehicle and help you pull the trigger. Have fun and keep an eye on the speedometer. -Justin H (GM)

July 23, 2018

excellent service! We are very pleased with our vehicle and just want to say Thank you to Shane tubaugh. He has been great to deal with. Response time was excellent. He More

by tylers1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Tubaugh
Jul 28, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Shane is currently setup to have his best month ever in the car business! Very pleased to see his development, positive attitude and excitement he brings to the showroom floor. Thank you for taking the time to write and let us know if we can assist during your vehicle ownership! -Justin H (GM)

July 21, 2018

Outstanding Cindy and the team at Bob Caldwell were outstanding in my purchase of the 2018 Jeep Wrangler. Its the second Jeep purchased from Bob Caldwell. Our fa More

by JeepLover77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy King
Jul 28, 2018 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Cindy is currently jockeying for the number 1 spot among 19 other sales representatives for sales person of the month. We wish her the best of luck and appreciate your endorsement! -Justin H (GM)

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