
Bob Caldwell Chrysler Dodge Jeep RAM
Columbus, OH
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Hillary was awesome to work with. Highly recommend. Great staff, very friendly. They got us the deal we needed and took lots of time with us. We would definitely recommend this dealership to anyone. Great staff, very friendly. They got us the deal we needed and took lots of time with us. We would definitely recommend this dealership to anyone. More
Joey Powell was a pleasure to work with through purchasing process. He made a point to answer all my questions and acted in a professional manner at all times. through purchasing process. He made a point to answer all my questions and acted in a professional manner at all times. More
Amazing service I had Joey Powell as a salesman and he helped me find exactly what I was looking for in my budget and I could not be happier with my new ram! He made I had Joey Powell as a salesman and he helped me find exactly what I was looking for in my budget and I could not be happier with my new ram! He made the process very easy! More
Purchased a used Wrangler Everyone was so nice from the moment I stepped into the dealership. Was able to get the Jeep I wanted. Dino and Mamoon were great to work with. Everyone was so nice from the moment I stepped into the dealership. Was able to get the Jeep I wanted. Dino and Mamoon were great to work with. More
great experience Shane Tubaugh Was my salesman he was absolutely amazing! I went in there with my sister so she could buy a car I was so impressed by his character I e Shane Tubaugh Was my salesman he was absolutely amazing! I went in there with my sister so she could buy a car I was so impressed by his character I ended up coming back a few days later and purchased a car also! He stays on top of everything I probably asked a million questions but he answered every single one of them. Keep up the great work:) More
They work with you. Bob Caldwell was the 3rd dealership I tried. I had horrible credit but i got accepted with road loans. So I meet up with billy ra to see what he could Bob Caldwell was the 3rd dealership I tried. I had horrible credit but i got accepted with road loans. So I meet up with billy ra to see what he could do for me. He was a awsome guy easy to talk to and he helpped make getting a new car easier. He even helpped me find a better loan option with lower interest rate. With my credit being as bad as it was i was not able to get the dodge dart i wanted but billy ra found me a car that he knew i would like. I was disapointed at first but when i saw the kia forte. I knew it was perfect for me. Billy ra is awsome, he listen to you and he is happy to answer all your questions. Even if you dont get the car you wanted he will find you something even better. I strongly recommend bob caldwell, before you try any other dealership. More
Worst experience of my life! Everything about this dealership is shady! They’re not looking into the customer’s best interest, they’re only concerned about making money....both il Everything about this dealership is shady! They’re not looking into the customer’s best interest, they’re only concerned about making money....both illegally and unethically! Never finance through Bob Caldwell, they will screw you over and never think twice about it!! More
Joey was fantastic As a first time buyer I got probably the best possible deal I could, and Joey Powell made sure that he was helping me find that deal. Amazing service As a first time buyer I got probably the best possible deal I could, and Joey Powell made sure that he was helping me find that deal. Amazing service and just a generally nice interaction with a salesman, will be recommending to my friend's. More
Worst car buying experience of my life (updated: not so bad) Update: After working with the general manager and the rest of the staff all my issues resolved. They really went above and beyond to help me after I Update: After working with the general manager and the rest of the staff all my issues resolved. They really went above and beyond to help me after I expressed my distress. It really seemed like they wanted me to walk away happy. I will consider them for future purchases and would recommend other to do the same. Original review: Worst car buying experience of my life. I've bought 10 vehicles from several different dealership but this is by far the worst experience. I bought a used Jeep Wrangler and noticed an issue that forced the reverse lights to always be on. I noticed during the test drive. I ask them if they knew that was an issue and they said no but it's a quick fix they can do after I buy the car. I asked if their service departments fully inspects the vehicles before selling them and they said the whole vehicle is inspected by the service department to check for any issues before selling a used card. They lead me to believe the issue with the lights was recent. I purchased the Jeep and returned it for service on the following Monday. I later checked the pictures on their website before they took the listing down and noticed that the reverse lights were clearly stuck on when they posted the Jeep for sale. It's clear the service department ignored the issue. I'm not sure if it was inspected at all. I mentioned this to the sales guy and he blew it off basically. He assured me it was a quick fix and it would be fixed same day. I bought the Jeep February 1st and here we are almost two weeks later (2/14) and the issue is still not resolved. I have to constantly call the shop to ask for a status update. They keep saying it'll be ready then suddenly it's not and they're checking something else. Today, I had it though. Last night they called and said the Jeep would be ready today because they have all the parts in. Since 11am this morning I've been trying to get an update on my Jeep. 6 hours later after talking to several people I was able to finally get an update that it is NOT FIXED! They're not sure what the issue is and they're inspected. They said they'll call me back when they know more. At this point I fully regret my purchase. The whole experience has been a struggle. They claim their service department inspected the vehicle but there was a glaring flaw that wasn't fixed. They said it would be a quick fix but two weeks later I'm still waiting on it. Nothing like buying a vehicle to immediately have it sit in the shop for two weeks and have to fight to get an update. I don't trust Bob Caldwell sales or service. It's a shame they're the trusted brand in the area. I do not plan to use them again and urge anyone I know not to use them. I wish I hadn't ever trusted them with my purchase. More
Great customer service Would recommend buying a car here. Just purchased our second car from Bob Caldwell. Hillary went above and beyond to keep me satisfied she is awesome. Would recommend buying a car here. Just purchased our second car from Bob Caldwell. Hillary went above and beyond to keep me satisfied she is awesome. More