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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,383 Reviews
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,383 reviews

September 14, 2017

Excellent customer service!! Bought my first BMW from this dealership and all thanks to Janette Day! Her and the staff were quick and easy to work with. Definitely can recommend t More

by Sam Is Moon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janette Day
Oct 02, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the review Sam! Very happy with Janette and the "Moons" align when customers share the same feelings. Appreciate the 5 star review and opportunity for Janette to sell you a new vehicle! -Justin H (GM)

September 12, 2017

Great Fast and Easy She worked fast to get me approved and at the rate I wanted! I walked in not expecting to leave the same day with this truck but she made it happen! I More

by Truck driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janette Day
Sep 13, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Funny how checking out vehicles can "all of the sudden" segue into driving one home. Appreciate your kind words and happy to hear Janette was able to meet/ exceed your expectations! -Justin H (GM)

September 12, 2017

First Car Buying Experience I went to Bob Caldwell after receiving terrible customer service at several other dealerships in the area. Janette was very friendly and helpful! She More

by lindzeya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janette Day
Sep 13, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Janette is officially making a mark for herself not only at Bob Caldwell, but with 5 star reviews! That's great to see! Thank you so much for taking the time to write and help improve our online reputation. Means a lot and something we really try to improve on. Take care and enjoy your new vehicle! -Justin H (GM)

September 09, 2017

Fantastic treatment and ease of process Walked into the dealer fri afternoon and met with first salesperson to immediately approach me to ask if they could help me... It was Janette Day who More

by Johnnie Edwards
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janette Day
Sep 13, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Yes! Thank you Johnie for the review. Janette has been a wonderful addition to the sales floor and impressed how well she has fit in with the Bob Caldwell process and employees. Helps to have that echoed by customers.....thank you very much for providing Janette and Bob Caldwell the opportunity to earn your business and sacrificing your time to help other potential clients read your review. Hope the vehicle treats you well! -Justin H (GM)

September 07, 2017

Great experience without the hassle!!! Xavier treated us with respect and had our interest in mind. It was refreshing not to have the "typical" car buying experience. Great Job Xavier, we More

by Bill6996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Esposito
Sep 13, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Xavier, myself, and the rest of the Caldwell family thanks you Bill for your business and stellar review. Hope you enjoy the vehicle. -Justin H (GM)

August 24, 2017

Great sales person Janette Day!! Great experience at Bob Caldwell on Morse rd Columbus Ohio. Janette Day really worked hard to get me into a great vehicle while staying in my budget. More

by Tyrone Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janette Day
Sep 02, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Janette's first review and positive one at that, thank you Tyrone for taking the time! This is Janette's first full month but no stranger to the business, We were conversing 3 days ago in regards to her comfort level and very encouraged how she handles herself on the floor. Tyrone, reviews like this reinforce her comfort and increases her personal and corporate marketability. For that we thank you! Hope you enjoy your new vehicle and happy to help if anything pops up. -Justin H (GM)

August 20, 2017

See Xavier! Xavier was by far the best salesman I have encountered. Not once did I feel pressured into purchasing. Do not plan to go to anybody else except him. H More

by ebraun1029
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Ryan, Xavier Esposito
Sep 02, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very satisfied with Xavier's work ethic and professionalism. He has also built himself and Bob Caldwell a strong portfolio of positive reviews. Appreciate you taking the time to recognize his efforts and improve our companies online reputation. Thank you for the opportunity to earn your business. -Justin H (GM)

July 29, 2017

Sneaky Salesman I went in to look at some used cars they were advertising online. I'm a recent college grad looking to buy his first car in order to travel back and f More

by Buckeyes123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
CJ Harris
Aug 04, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Already responded...

Aug 12, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

I apologize that you were treated like this. We coach our sales people to listen to the customer and act on what you hear. Although I have no problem with a salesperson offering alternative options there becomes a threshold in regards to options vs pushing customers directions they don't want to go. This also falls on mgmt and corporate in regards to New car unit counts. There is a heavy push to reach certain numbers of new cars and that pressure increases toward the end of the month. If there is anything I can do at this point I would be more than happy to assist and we have many other sale associates that would be happy to help the right way. Again sorry for the experience. -Justin H (GM)

July 12, 2017

Excellent Customer Service! I had a wonderful experience yesterday working with Cortney H. He was so helpful and thorough and answered every question that I had. It was my first More

by Krista Janeczko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cortney Hunter
Jul 14, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Krista for trusting we can get you a vehicle under the gun. You were great to work with and happy to assist if there is anything else we can help with. Glad to hear Cortney met your expectations. Appreciate the business and review Krista! -Justin H (GM)

July 12, 2017

New Car Experience I recently purchased a car from Bob Caldwell on Morse Rd. I had an excellent experience and my salesman Cortney H. had immense knowledge of the vehicl More

by Buygirl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Cortney Hunter
Jul 14, 2017 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks "Buygirl"! Appreciate your acknowledgement of Cortney's hard work and professionalism! We too see the hard work from Cortney and appreciate you taking the time to recognize his efforts. Thank you for the opportunity to earn your business and 5 star review! Enjoy your new vehicle! -Justin H (GM)

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