Bob Caldwell Chrysler Dodge Jeep RAM

The people were friendly efficiant I was in and out of the dealership within 2 hours with a new car. This was even after three test drives around the north Columbus area. I will recommend this dealer to e the dealership within 2 hours with a new car. This was even after three test drives around the north Columbus area. I will recommend this dealer to everyone I know looking for a new or used car. More

My check engine light came on in my car and a friend said this dealership does good work. I made a appointment and took the car in for service, they told me what the check engine light was and how much it w this dealership does good work. I made a appointment and took the car in for service, they told me what the check engine light was and how much it would be to fix the problem. I was talking to Duane and mentioned i was looking to get new tires. He said they could take care of that at the dealership while they were fixing the car. He made a couple phone calls and when he gave me the price for the new tires it was over a hundred dollars cheaper than any place i had got a quote from. I was very satisfied with the service performed on my car and it was great to drive out of there with new tires and over a hundred dollars in my pocket i would have spent to get tires someplace else. I highly recommend this dealership to everyone and when i get ready to buy a new car this is the first place i will stop. 5 Stars all the way around for this dealership. More

I have purchased several Dodges over the past 20 years and I have never been treated quite as well as I have been at Bob Caldwell. they were very helpful in finding me a truck that I wanted and gave me a and I have never been treated quite as well as I have been at Bob Caldwell. they were very helpful in finding me a truck that I wanted and gave me a great deal. Their service has been very good and the quality of work was excellent. I will go back for my next ruck without hesitation. More

Service department is great. They are the only ones that I have to do the major repairs. Oil changes are quick and easy. Always friendly people and great service. I actually have them change the oil on my w I have to do the major repairs. Oil changes are quick and easy. Always friendly people and great service. I actually have them change the oil on my wifes elemen t( don't trust the local Honda dealer). The body shop is great they know how to fix the wrecks no mater what brand. All in all they treat you like one of the family and respect your vehicale. Thanks 10 of 10 More

My overall rating with Bob Caldwell Columbus,Ohio was excellent, because from the very moment i pulled into the lot i was provided the utmost respect and probably the best customer service that i have ha excellent, because from the very moment i pulled into the lot i was provided the utmost respect and probably the best customer service that i have had in a long time. I have shopped around to multiple dealers this particular day (1/18/2013) and I was not provided with the service and the inventory i had expected. I purchased a new vehicle from Bob Caldwell this day. Not only am I satisfied with my new vehicle I feel comfortable with knowing i was provided the best possible options available to me. I met the GM Duane Dumas who made me feel like i was a part of the Chrysler family from the time i shook his hand from the time i left the lot. It was an awesome experience. More

This dealership has provided the best customer service when I went to get my car serviced. I will continue to go back for service as a loyalty member. I am an extremly happy customer. when I went to get my car serviced. I will continue to go back for service as a loyalty member. I am an extremly happy customer. More

On 11/29/12 I bought a certified preowened suv was able to drive it for in total two weeks ithas been in their service center every week since i've owened from four wheel drive ,water leaks shutsoff while to drive it for in total two weeks ithas been in their service center every week since i've owened from four wheel drive ,water leaks shutsoff while driving loss of lug nuts etc. My finale straw came when after i picked up my suv on friday and by sunday it stalls out and the.check engine light comes back on for the forth time when they ran the dye on it over a page and a half of codes came up instead of fixing them they cleared them and guess what they came back. Before the first payment i asked for a.refund and they said no still under warranty. 1/23/13 guess what suv still at dealer . Told me they dont want to start throwing parts on it because it could throw off other parts. Ive had to hire an a attorney to sue them for my money back. If you work for your money and have good credit don't go their please. Larry E More

No Integrity! Originally I was told they have a 118 point inspection on their used cars. After buying a 2yr old car from them, a thousand miles later I noticed it was eating through the front tires due to ba inspection on their used cars. After buying a 2yr old car from them, a thousand miles later I noticed it was eating through the front tires due to bad struts. Called Doug, the sales manager, about the problem. He told me they only inspect the frame and brakes. It went from a 118 point inspection to a 2 point inspection. Refusing to make things right, they lost my respect and business. Do not buy a used car from them! More

So far this "SERVICE" department has had my car for over a week. I called their service department on a Monday night when it wouldn't go into reverse. They had me try several things and when that d for over a week. I called their service department on a Monday night when it wouldn't go into reverse. They had me try several things and when that didn't work, recommended that I have it towed in to their shop. They gave me a local tow guy that they have used to contact. I assumed that all we be handled accordingly and I would receive a call the next day. When that didn't happen, I called them Wednesday afternoon. They told me that they had not brought it in to look at but see that it was in there for a gear issue and a flat tire. "FLAT TIRE"??? When I left it, there wasn't a flat tire. He then mentioned that the tow truck driver (which was the owner)had left a note that he would pay for any damages that were a result of the tow. They said then that they would have it in on Thursday. When i didn't here from them on Thursday I called on Friday morning. It was a gear box that needed replaced. Shawn then recommended a couple of other things that needed done and I agreed. He said it would be done later that evening and they would call. Guess what "NO CALL" - I call Saturday - should be done later that day. Guess what "NO CALL". I call Monday - the mechanic working on my car called off sick - the guy that answered said I'll get back with you today and let you know whats going on. Guess what "NO CALL".It's Tuesday morning (a week and a day later) and guess what, "NO CALL", no nothing. This place is a joke. I'm leaving my name because I have no concern that they will call and follow up. Rich Hanson More

Went in "just to look" with no intention to buy that day. Susan Goodman greeted us and asked a few questions about what we might be interested in (Town & Country). She then offered to show us a c that day. Susan Goodman greeted us and asked a few questions about what we might be interested in (Town & Country). She then offered to show us a couple of vans, described the features and offered a test drive. After that we started discussing price, trade-in value, financing, etc. All of this was without any high pressure sales tactics. We agreed on the deal that afternoon, took the van home, and finalized everything a couple of days later. Everyone we talked to was friendly and helpful. We will definitely recommend this dealership to our friends and acquaintences. More