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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,383 Reviews
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,383 reviews

August 16, 2024

If you get the chance to have Derrick Philson as your sales rep, consider yourself lucky! He is such a patient individual and understands your needs and answers any/all questions you might have to the be More

by shahatit07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield, Maria Vergara, Jorge Vergara, Joshua Shepard, Timothy Diddle, Tyler Plas, David Smith, Brad Mays, Ethan Fisher, Derrick Philson
Aug 17, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Ha! Great review and thank you for highlighting the entire staff with your review. Sounds like the others have Derrick to thank. Glad to hear everything went smooth and appreciate you taking the time to highlight Derrick's efforts! -Justin Harmon (General Manager)

August 15, 2024

Derrick Philson was very helpful and pleasant to work with. Phil made sure that any questions we had were answered before moving into talking about purchase. More

by nilocdyob96
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott, Derrick Philson
Aug 17, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Derrick is in his 1st full month selling cars and starting off strong! Thank you for showing customer satisfaction is the key to success. Appreciate the review and your willingness to lend the opportunity! -Justin Harmon (General Manager)

August 14, 2024

Great customer service everyone always friendly I always get a great deal great team work and managers are great and friendly to More

by Jallalhamed614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield, Timothy Diddle
Aug 17, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Diddle continues to find himself attached to 5 star reviews this month. And Dino is no stranger to this site either. Really appreciate the feedback Jallal and we all want to thank you for your business! -Justin Harmon (General Manager)

August 14, 2024

1st time at Bob Caldwell dealership and the experience was terrific. Cammie was fantastic, very friendly and made the experience very satisfying. More

by mdmorgan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Dephillips
Aug 17, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Proud of Camille breaking the sales floor norm and doing it with poise and earning her respect amongst her peers with her process. Always great to hear good, bad, and indifferent feedback from customers. For that we thank you! No surprise coming from a customer working with Camille. Thank you for the opportunity to earn your business MD! -Justin Harmon (General Manager)

August 13, 2024

MR Diddle was very informative and helpful, and very pleasant to work with service was A1. Highly Recommended More

by A_shirley1985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
Aug 17, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Mr Diddle has the highest closing ratio of any sales person on the showroom floor (43%)! Very impressed how he treats his customers. Can't recall a less than satisfied Diddle customer. Thank you very much for endorsing Tim's efforts and giving Bob Caldwell an opportunity to earn your business! -Justin Harmon (General Manager)

August 11, 2024

Very clean dealership with a pretty good selection of cars. I stopped by because I was interested in upgrading my Grand Cherokee and I got a lot of real and straightforward information about my options a More

by Chanda
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
Aug 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Chanda. It's always a pleasure hearing from the customers that buy vehicles but to hear that a customer had a positive experience and did not buy a vehicle, we know the time was not wasted. Appreciate the opportunity Chanda and we will be here when you are ready. -Justin Harmon (General Manager)

August 11, 2024

Derrick Philson was the salesman and he did a terrific job. Was very helpful to us. The sales manger Scott Staats helped us with the information that we ended up having questions. Everyone was so helpf More

by agmadden5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Staats, Derrick Philson
Aug 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

These are the type of reviews that gives managers a good gauge of the customer interaction. We can see facial expressions and closing ratios but never have a full grasp of what customers think until we hear it from you. Thank you very much for giving us a clear picture on how the staff is representing the product and the business. Have a great week! -Justin Harmon (General Manager)

August 10, 2024

very helpful dealership everyone was so excited to help derek was extremely helpful he was very knowledgeable and gave great advice and was interested and payed attention to my needs and budget ! More

by l. green
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
Aug 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Derrick has all of the energy and want and really the candidate we look for in a sales person. Really excited to see when the effort a person puts in to learn the process and product translates into satisfied customers. Thank you L. Green for the feedback and giving Derrick and Bob Caldwell the opportunity to earn your business! -Justin Harmon (General Manager)

August 09, 2024

Tim was great. Made the process easy and painless. Showed us a truck and we purchased it. Simple. More

by trevorgriffith25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Diddie
Aug 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Well thanks for saying that Trevor and clearly you made the process easier than most. That said, it's important the sales staff work at the pace the customer prefers. In your case, answer the questions, show the options and let you make the decision, sometimes, it's that easy. Thank you Trevor for the business and feedback! -Justin Harmon (General Manager)

August 09, 2024

Listened to my needs & wishlist worked with less than stellar credit. Respectful & no crazy pressure tactics. More

by akl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Dephillips
Aug 12, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Camille continues to prove her worth each day she shows up to work. It's reviews like this that motivate her and keep us informed of her efforts. Thank you AKL for sharing and giving Camille an opportunity to earn your business! -Justin Harmon (General Manager)

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