Back

Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.7
1,469 Reviews
Contact Dealership

1888 Morse Rd

Columbus, OH

43229

Directions

By Type

Showing 1,469 reviews

January 03, 2026

Excellent service and speedy purchase process. Eric and John were a pleasure to work with. More

by scphipps1515
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 06, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the recommendation. We try incredibly hard to make a positive impression on all customers that visit. Glad we were able to make your experience enjoyable. -Justin Harmon (General Manager

January 02, 2026

Derrick was great. I was mislead on the vehicle I drove 2 hours to see, so I was not happy with the professionalism of the dealership as a whole. More

by Parsonschris677
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
Jan 06, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very sorry to hear and would love to speak to you about that. I can be reached at 614-880-2824 or justin@caldwellchrysler.com. We don't care for that and if Derrick was involved I can only assume it was a mistake. Either way, I would love to hear from you and see what we can do to better our process. Thank you for the opportunity and feedback. -Justin Harmon (General Manager)

January 02, 2026

The dealership was clean and friendly. The atmosphere was welcoming and warm. The selection of vehicles were great. More

by Lee_milita
Recommend Dealer
Yes
Employees Worked With
Erika th
Jan 06, 2026 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you. It's getting harder and harder to stock the correct inventory and find Used vehicles. Glad to hear you were satisfied with the selection and those encountered. Have a great 2026 Lee. -Justin Harmon (General Manager)

December 31, 2025

They was helpful and real good at explaining and nice people especially Brandon Boykin was good More

by hadaohio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Boykin
Dec 31, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Brando continues to better himself and sales each month. A lot of drive and focus from Brandon. Thank you for recognizing and hope your year ended strong. -Justin Harmon (General Manager)

December 30, 2025

Extremely disappointing and unprofessional experience. As an out-of-state buyer, I had a signed buyer’s order, confirmed out-the-door pricing, and active funding in progress with my credit union. Despite More

by Blanca Peña
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Maria Jorge & Finance Manager
Dec 30, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Blanca, I'm sorry that you are disappointed that the vehicle was sold that you were interested in. I see in the notes that you were interested in this vehicle starting back on November 15th. Living between Texas and Miami and sending friends and family to look at the vehicle makes it very difficult to buy any vehicle. There is no dealer that will waiting 45 days to sell a used car. We do not hold vehicles unless we have money in the bank and (with out of state customers) documents signed. I understand that the timing was not ideal as you had committed to purchase this week and the vehicle was sold to someone else the same time. Best of luck and hope the New Year treats you well. -Justin Harmon (General Manager)

December 30, 2025

Tim Diddle was very helpful and made our buying experience smooth. So a definite thumbs up! 👍 More

by Rich
Recommend Dealer
Yes
Employees Worked With
Tim Biddle
Dec 31, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

We certainly work hard to try to make every visit/ purchase a smooth one. Thank you for the business and taking the time to review Rich. -Justin Harmon (General Manager)

December 30, 2025

Very courteous and professional. Extremely thorough and letting you know all your options with no pressure. More

by joeisbell1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Diddle and Jared
Dec 31, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

We apologize for the the wait time to get the deal done. Biggest stress during the holidays is not being a company that can not support the flow of customers and obviously we failed here. Sorry for that. Glad to hear the rest of the visit went well. Thank you for the business and feedback! -Justin Harmon (General Manager)

December 27, 2025

Treat you like an individual with kindness and dignity. They have got my ratingz.i have shally appreciated them More

by runneenboss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
Dec 29, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Diddle does a great job of speaking to everyone with the same respect and professionalism. I talks to staff, managers and myself the same way he talks to customers and that goes a long way. Thank you for the business and review! -Justin Harmon (General Manager)

Dec 29, 2025 -

runneenboss responded

Thank You!

December 21, 2025

Our salesman Josh was great. He was able to put us in a truck that was both reliable and affordable. He was patient and efficient with our time and budget. More

by sonya Berry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Shepherd
Dec 23, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Sonya. Josh consistently is helpful with staff, managers, and customers alike. Very easy to talk and work with and has become a wealth of knowledge when it comes to Caldwell and the Stellantis product. Great guy to have around! Thank you for highlighting the visit and appreciate the opportunity to earn your business. -Justin Harmon (General Manager)

December 18, 2025

Bob Caldwell is a great dealership. I service my vehicle here and just leased a new one with them—an excellent experience all around. More

by Mkisiel001
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derrick and Demetrius
Dec 19, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for choosing Bob Caldwell for your service and sales needs. Sometimes Morse Road is not the most desirable location (although fairly easy drive from most), happy to have people make the voyage. Thank you for the business and review! -Justin Harmon (General Manager)