Bob Caldwell Chrysler Dodge Jeep RAM

Todd, the Service “receptionist” is excellent. The un-named, unknown Service Manager should not be in the service business. I waited 1.5 hours to be told that they would not remove a dash panel The un-named, unknown Service Manager should not be in the service business. I waited 1.5 hours to be told that they would not remove a dash panel and plug in a trailer brake controller. The Service Manager said it was too much of a liability for them to assume, What a baby, jerk, (I got more, but for decorum’s sake I’ll stop there), Todd said … “drive down the street and see if the nice guy who drives a Jeep at Columbus Car Audio will remove the dash panel and plug your brake controller in for you. That happened! … the nice guy came out to the parking lot with a special tool, removed the panel, saw the interface connector immediately, and plugged it in. I said “what do I owe you”? … and he said “don’t worry about it man”. I was shocked. Caldwell will NEVER get any business from me. They don’t care about their customer. They seek to CTA (you know, CYA). Kudos to Todd again, for at least trying to make me a pleased customer and for sending me to Columbus Car Audio. I hope the xxxxxx Service “Manager” (in quotes because how in the world could this guy be a “manager), is replaced so that nobody else has to put up with his lack of customer care, lack of intelligence, and just basic nonsense. More

They have a great service department. Cody, the service advisor, is always very courteous & extremely helpful. And Todd Parker, the mechanic, is the best mechanic I've ever worked with. Cody, the service advisor, is always very courteous & extremely helpful. And Todd Parker, the mechanic, is the best mechanic I've ever worked with. More

They did a great job with my actual service and answering my questions, but I sat for over an hour and a half without an update. It would’ve been nice to have some type of updates during that time. my questions, but I sat for over an hour and a half without an update. It would’ve been nice to have some type of updates during that time. More

Since dealing with Bob Caldwell I've had excellent sales and service. They've been very attentive to continue to keep a satisfied customer happy, great job. and service. They've been very attentive to continue to keep a satisfied customer happy, great job. More

Kevin helped me with the purchase of my new truck. Couldn’t have asked for a better person to help me throughout the process. Couldn’t have asked for a better person to help me throughout the process. More

Josh is incredible to work with. Very friendly, personable and goes above and beyond everytime! Very friendly, personable and goes above and beyond everytime! More

Tim was super nice and so easy to work with. The whole process was easy and fast. The whole process was easy and fast. More

Service technician was very friendly and professional. It was a great experience. Recommd them for service. It was a great experience. Recommd them for service. More

I came in for an oil change. I dealt with Kevin Watson and each time he gives me excellent customer service. Keep up the good work Kevin! I dealt with Kevin Watson and each time he gives me excellent customer service. Keep up the good work Kevin! More

The Dealer ship has very friendly sales people. My wife and I love how they are very helpful and don't try to push you into a vehicle you don't want or need. We will be returning for our next vehi My wife and I love how they are very helpful and don't try to push you into a vehicle you don't want or need. We will be returning for our next vehicle purchase. More