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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

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Reviews
Vehicles
4.6
1,434 Reviews
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,434 reviews

September 12, 2025

Timothy Diddle was amazing to work with, very personable and professional. Very efficient in his work. More

by brandi0287
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy diddle
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Sep 13, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thanks Brandi. No surprise Tim leads the board on reviews. After getting to know Tim, it's not hard to recognize he is pure. No greed or motives. He is a people person and salt of the earth that makes Columbus (and even Ohio) a great place to live. Type of folks we want representing Bob Caldwell. Means a lot for customers like yourself Brandi to spend the extra 5 minutes to endorse the efforts from Tim. Thank you for your business and thank you for your review! -Justin Harmon (General Manager)

September 12, 2025

They found the exact Jeep Wrangler I was looking to buy and the perfect color. More

by mbdjeep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Diddle, Aaron and Tyler.
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Sep 13, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Ya, there are infinite configurations of vehicles and no dealer has everything. Being able to find or build the particular vehicle a customer wants is critical for all dealers. Glad the staff (Aaron and Tyler) were able to make the process comfortable and get you what you want. Thank you for the business and review. -Justin Harmon (General Manager)

September 07, 2025

They all did a wonderful job with helping me pick a perfect vehicle with great mileage, a wonderful work environment I have noticed with the few hours I worked with them Tim and Jeff were absolutely gr More

by Gabjonny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Diddle Jeff kiehle
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Sep 09, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you. It really comes from the folks you have mentioned that makes it a good work environment. Has not always been like that and won't always be like that. Takes a team that can shrug off the bad and embrace the comradery. Fortunate to have the staff we do. Thanks for recognizing and thank you for providing them/ us an opportunity to earn your business. -Justin Harmon (General Manager)

September 03, 2025

Great service your staff was very professional. We will definitely recommend your dealership to our friends. More

by mrooney61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Dashnaw
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Sep 09, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the kind review. Erik is no stranger to the business and constantly receives praise from his efforts. Happy to see the reviews continue to be consistent. Thank you for taking the time to review and giving Erik and Bob Caldwell an opportunity to earn your business! -Justin Harmon (General Manager)

August 29, 2025

Dino and Josh did a great job with my vehicle search. Thanks for your efforts! More

by Joel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino, Josh, and Brad
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Aug 29, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Lot of years experience between these two hitters and appreciate you highlighting their efforts Joel. Always nice to hear when a deal goes smooth. Have a great weekend and holiday! -Justin Harmon (General Manager)

August 26, 2025

Overall, our experience was deeply disappointing. The only positive aspect was our interaction with the salesman—he was courteous and not overly aggressive in his approach. Unfortunately, everything More

by Mplaugher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler
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Aug 27, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Marci, my name is Justin Harmon and happy to assist you with any issues you maybe currently experiencing. I can be reached at 614-880-2824 or justin@caldwellchrysler.com. I'm sorry you are having any problems, let alone multiple. I looked into the tag issue and yes, this was our mistake. Our office clerk placed the paperwork on the wrong pile. The mistake was found Friday (22nd) and expedited. We received the tags Monday and they were shipped out immediately. You should have them today but if not, please feel free to use my contact information and I'll jump on it. I do not see an open repair item or anything that has been completed in service since purchase but I'm happy to what I can help with there. Again sorry for any and all communication issues and will try my best to make it right for you. Thanks. -Justin Harmon (General Manager)

August 25, 2025

Khloe was super helpful today in helping me find a car the fit what i wanted. Thanks!!! More

by Charles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khloe
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Aug 27, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to hear everything worked out Charles! Also Charles I like to note that you are Khloe's 1st review as a sales person which is pretty cool! Thank you for the business and taking the time to help us with the feedback. -Justin Harmon (General Manager)

August 22, 2025

Great service from Derrick Philson and team! I bought a used car and the process was honest and straightforward from start to finish. I appreciated the employees I interacted with at every stage More

by dml2025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
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Aug 25, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Derrick has proven himself to have all of the customer service requirements and he has been here long enough to prove he understands process and product knowledge. Just need to find a way to get more customers like yourself in front of Derrick. Thank you for the business and taking the time highlight the visit. -Justin Harmon (General Manager)

August 20, 2025

Derrick was great at getting what I wanted the whole time. Very nice and professional. More

by Dusty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Philson
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Aug 20, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Derrick does have a very kind and professional demeanor. Rooting for him to repeat his sales person of the month performance executed in May. It's folks like you Dusty that can make it happen. Appreciate the business and reach out to Derrick, the sales managers, or myself if there is anything we can do for you. Cheers! -Justin Harmon (General Manager)

August 16, 2025

Great service from Dino and Brandon! Very happy with their help and patience. Will come back for next car! More

by jengriffin320
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield, Brandon
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Aug 20, 2025 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear it Jen! Lucky to have Dino representing Bob Caldwell and eager to get Brandon on the floor selling. Thank you for the business and review! -Justin Harmon (General Manager)

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