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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,373 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,373 reviews

March 04, 2024

Everyone I encounter here is always so helpful. I am on my third vehicle from this dealership, and exclusively use their service department. Can’t recommend enough More

by brenbadurina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Watson
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Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Wow! 3 vehicles, thank you so much for your business! Glad to hear you are happy with crew and please don't hesitate to reach out in the event you need anything. Thank you again for the business and appreciate the positive reinforcement! -Justin Harmon (General Manager)

March 04, 2024

It was a very nice and amazing experience. Since I was arriving to the Dealership, I was feeling like I was in house. The Salesperson was very focused on my needs and keeping me informed abou More

by MNAVAMO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Vergara, Jose Fereira
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Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very thrilled with the efforts of both Spanish speaking sales reps- Maria and Jose. Thank you for the business and the review! -Justin Harmon (General Manager)

March 04, 2024

My service advisor Wendy S. was very helpful. I appreciated that she got me in quickly and finished my vehicle early. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Swartz
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Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

This feedback is critical Keith and well received. Impossible to manage everything all the time but reviews like this allow us know where we do and do not need focus. Thank you for your business and review! -Justin Harmon (General Manager)

March 04, 2024

Fast and great experience! Great customer service, would 100% recommend them to anyone in need. More

by jacyrahthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Watson
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Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate that Jacyrah! Kevin has been really taking a job into a career and continues to grow with each customer he encounters. Comments like this helps fuel their drive. Thank you for choosing Caldwell for your service work and thank you for taking the time to endorse Kevin's efforts! -Justin Harmon (General Manager)

March 04, 2024

Good and quick service. Nice clean waiting area with WiFi and comfortable seating. Will be back More

by cw1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Horn
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Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you! We are waiting until Spring but plan to but some new carpet in the quiet room but cleanliness is super important to us especially as old as our building is (1967). Thank you for your business and feedback! -Justin Harmon (General Manager)

March 03, 2024

I had an amazing experience in this car dealership-- everything went perfectly. Very nice place, very clean, staff is very polite and attentive, especially VINNY he was extremely easy going, down to ear More

by aprice2646
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Selby
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Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Vinny is commonly a fan favorite and pleased to see he receiving some credit from his efforts. Thank you for your business and taking the time to review! -Justin Harmon (General Manager)

March 03, 2024

Super friendly and helpful. Showed us all options and didn’t pressure us to make decisions. More

by Amy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Shepard
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Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Amy. Josh is a friendly guy that gets along with everyone and just a great guy. Josh just hit his 5 year mark here at Caldwell and proud to have him represent the dealership. Thank you Amy for your business and taking the time to provide feedback. -Justin Harmon (General Manager)

March 03, 2024

Vinny Selby was excellent to work with! Very down to earth and did not pressure us at all. More

by gjallen82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Selby
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Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

He does call it how he sees it. Nothing waxy about Vinny. Appreciate your comments and your business. -Justin Harmon (General Manager)

March 02, 2024

TYLER P WAS AMAZING AND SO WAS THE FINACE TEAM! !!! I have been wanting a Kia Carnival since they came out and they were worked hard to make sure I was comfortable with my purchase! More

by Josi.d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Plas
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Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Josi. Ironically Tyler has impressed us with his progress and earned the opportunity to shadow with our finance department in hope that he will eventually have the opportunity. Thank you Josi for your business and highlighting Tyler and your experience. -Justin Harmon (General Manager)

March 01, 2024

Friendly and helpful service team. The scheduling process needs some attention but overall we are satisfied. They complete good quality work and are helpful and communicative. More

by SE
Recommend Dealer
Yes
Employees Worked With
Wendy Swartz, Todd Montgomery
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Mar 09, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Appreciate the feedback and we agree. We have way too much demand and not enough technicians. We hired 2 last month and have 2 more starting next week and still interviewing. We will catch up soon and appreciate all of the customers understanding. New manager that has only been here 2 months and making some great strides to structuring the team. Thank you again for the business and feedback. -Justin Harmon (General Manager)

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