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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,373 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,373 reviews

February 20, 2024

Good dealer. Everything was fine on my service appointment. The guy was so helpful and nice More

by Pierinamantilla30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisvet Rizo
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Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

New processes and people are making the difference. Highest customer service scores this month than we have seen in years. Thank you for applauding Lisvet's efforts and glad to hear you had a welcomed experience. -Justin Harmon (General Manager)

February 20, 2024

We were greeted very promptly and graciously as we arrived. The service was wonderful and they even went out of there way to keep my two Young children happy while we grinded through the process of a More

by Steinwender.1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
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Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

It can get confusing when there are 2 sales people involved and lends itself to drop communication. That said, unless every sales person were to work everyday, we see it important to have a buddy system and thrilled to hear that your experience was not hindered based on that process. Thank you for the feedback and the business. -Justin Harmon (General Manager)

February 20, 2024

Easy check in, short wait, great service. Nice job. I will bring my car back again. More

by MCappetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Montgomery
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Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Retention is an underrated KPI these days and something we are really focusing on. Thank you for endorsing Todd's efforts and relaying the importance of customer service. -Justin Harmon (General Manager)

February 19, 2024

Ethan was helpful and supportive of my needs. He took very good care of us. More

by Kodiakjud
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Fisher
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Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Ethan is one of the managers favorite based on his ability to listen and retain what they are asking of the staff. Glad to hear his efforts were well received. -Justin Harmon (General Manager)

February 18, 2024

We got so much help in finding the perfect vehicle for what we needed. We were in and out and appreciated everyone’s help. More

by kariboetcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Selby
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Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear Vinny represented himself and the company well. We are all here in the event you need something down the road. Hope your new set of wheels treats you well for years to come. -Justin Harmon (General Manager)

February 18, 2024

Compré un auto con María Vergara estoy bien contento por su servicio e excelente atención muy contento con su servicio More

by Maikel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Vergara
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Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Me alegra saber que la visita valió la pena. Sin duda María se ha convertido en una experta en su campo. ¡Gracias por el negocio y reseña Maikel! -Justin Harmon (Gerente General)

February 18, 2024

Very easy and painless process. My salesman Dino was fantastic as was the Finance Guy. Forgive me I can’t remember his name. In and out in about 45 minutes. Couldn’t be happier More

by Cjaquier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
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Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

45 minutes is wildly fast and impressed that you were able to make that happen Cjaquier. Our job is to spped up or slow down based on the customer's preference so glad to hear Dino was able to keep up with ya. Thank you for the business and review! -Justin Harmon (General Manager)

February 18, 2024

Very impressed with my experience with Tyler Herrig. Once I had picked out the vehicle I wanted I was in and out of there, keys in hand and driving away within 1 hour. Before purchase when I was shoppin More

by joeamann2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Herrig
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Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Very excited to see what Tyler is capable of. My first impression of Tyler came with an impressive comprehension of product knowledge showing he is taking the role serious. Happy to hear customers are impressed with his assistance as well. Thank you for the opportunity to earn your business and taking the time to provide feedback! -Justin Harmon (General Manager)

February 17, 2024

Process was easy and representative was friendly and knowledgeable. Walked away with a car the same day. . More

by Wendelm73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
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Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

You are our favorite kinds of customers that know what they want and are able to make a deal work! That said, we want every customer to fell comfortable and confident prior to pulling the trigger. Thank you Wendelm for your business and your review! -Justin Harmon (General Manager)

February 17, 2024

Cody is an amazing service tech Is helpful and takes great care of my vehicles when I bring them in and always makes sure to keep me informed on what is going on with them. More

by supplymamma32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Mudd-Curtis
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Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

We appreciate the kind feedback and really helps understand what areas we need to focus on. Glad to hear the experience was a good one and thank you for choosing Bob Caldwell to have your vehicle serviced! -Justin Harmon (General Manager)

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