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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

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Reviews
Vehicles
4.6
1,385 Reviews
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,385 reviews

February 17, 2024

Process was easy and representative was friendly and knowledgeable. Walked away with a car the same day. . More

by Wendelm73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
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Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

You are our favorite kinds of customers that know what they want and are able to make a deal work! That said, we want every customer to fell comfortable and confident prior to pulling the trigger. Thank you Wendelm for your business and your review! -Justin Harmon (General Manager)

February 17, 2024

Cody is an amazing service tech Is helpful and takes great care of my vehicles when I bring them in and always makes sure to keep me informed on what is going on with them. More

by supplymamma32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Mudd-Curtis
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Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

We appreciate the kind feedback and really helps understand what areas we need to focus on. Glad to hear the experience was a good one and thank you for choosing Bob Caldwell to have your vehicle serviced! -Justin Harmon (General Manager)

February 17, 2024

Dino helped me inti my new Wrangler Rubicon! !! Thank you for your assistance. Sell! Sell! SELL! More

by Howard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
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Feb 28, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Dino is always in the selling mindset with the best interest of the customer at heart. Thank you Howard for providing Dino and Bob Caldwell an opportunity to earn you r business and taking the time to leave a review. Much appreciated. -Justin Harmon (General Manager)

February 17, 2024

I was a walk-in to investigate a remote start fault message. I also wanted an alignment at some point, and they were able to work it in on the spot. Very accommodating. More

by 135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Montgomery, Cody Mudd-Curtis
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Feb 17, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for saying that. We are very focused right now adding a few more technicians as our demand surpasses our schedule availability but have 3 new techs in the last month and 2-3 coming in the next month. Appreciate your business and review! -Justin Harmon (General Manager)

February 16, 2024

Friendly, quick, and helpful. They really made the car buying process so simple and painless! More

by BM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Debolt
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Feb 17, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Alright! Robert is showing a great upward trend on sales and customer reviews. Thank you for endorsing Robert's efforts and happy to hear the visit was worth your time. -Justin Harmon (General Manager)

February 16, 2024

Bob Caldwell CDJR provided excellent customer service and made purchasing a great experience! Would recommend for anyone! Jordan P. was a pleasure to work with! More

by Andrew R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan P
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Feb 17, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Andrew. Jordan is new to Bob Caldwell but no stranger to the business. Glad to see some good reviews populating this early after his start. Thank you for the business and review. -Justin Harmon (General Manager)

February 16, 2024

They gave me a quick quote and were able to have me as a walk in, they also found a way to lower the price. More

by joshua.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Watson
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Feb 17, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you for the summary Joshua. Glad to hear the visit went smooth and thank you for choosing Bob Caldwell to repair your vehicle. -Justin Harmon (General Manager)

February 15, 2024

The customer service and friendlies of everyone was amazing especially Wendy in the service department. She was helpful and caring the entire process. I never liked using dealerships before but after t More

by jeremystump69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Swartz
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Feb 17, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Wendy has been on fire with online reviews and Chrysler surveys. Good to see Wendy tweak her process to better the customer experience. Thank you Jeremy for the business and taking the extra 5 minutes to endorse Wendy's efforts! -Justin Harmon (General Manager)

February 15, 2024

Had the pleasure of working with Dino on my car deal. Everyone involved answered all my questions and had a willingness to work with me. Not pushy at all which is what I'm looking for in a car salesmen. More

by Bailen
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
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Feb 17, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

1st month in too long these sales guys have a decent amount of customers walking through the door and having fun watching the tension evaporate and the smiles increasing. Thank you Bailen for recognizing Dino's presentation and we appreciate the opportunity to earn your business! -Justin Harmon (General Manager)

February 14, 2024

Everyone was excellent even though there was an issue with the truck the last day they walked me through what to do and everything was handled accordingly More

by mzchan25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisvet Rizo
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Feb 17, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Insanely proud of the accomplishments and progress this department is making. Currently the highest customer service numbers in years and thrilled to see the buy in and leadership. Thank you very much for highlighting the experience and we appreciate your business! -Justin Harmon (General Manager)

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