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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,373 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,373 reviews

February 09, 2024

The staff was extremely helpful and got me in and out with a new vehicle quickly and were able to work around my work schedule More

by bharp07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Selby
Feb 10, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Vinny is the man! Means more coming from you than me. Appreciate your business and hope the vehicle treats you well for many years to come! -Justin Harmon (General Manager)

February 09, 2024

Great experience and fast service with Tim. He was very patient and great to work with. More

by Joe Thompson III
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
Feb 10, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to see Diddle receiving some kudos for his effort. Appreciate the business and review Joe! -Justin Harmon (General Manager)

February 08, 2024

Cody always delivers. He communicated the problem clearly and kept me posted about the progress More

by greg.hargett.ohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Mudd-Curtis
Feb 10, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Greg. Commitments from our commercial accounts like yours Greg mean the world and appreciate the feedback. Have a great weekend and please let us know if anything is less than ideal. -Justin Harmon (General Manager)

February 08, 2024

Service rep was kind, knowledgeable, and quick. Job time was just about what I was expecting. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Swartz
Feb 10, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Paul. With a new Service Director the entire department is receiving an overhaul. Thank you for the feedback so we know if what is being changed is working. We appreciate your business. -Justin Harmon (General Manager)

February 07, 2024

Ethan was really great! He sold myself and my cousin a vehicle in a matter of 2 days. The staff were both pleasant and professional. Although I did not purchase a “new” vehi More

by Angiejean1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Fisher
Feb 07, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great story. Jack (GSM) preaches this to everyone that no matter the vehicle or customer, it's the same process. If only one process is right, there is no need to make things more complicated. Glad to hear that your visit went smooth and Ethan represented well! Have a great weekend and thank you for the business! -Justin Harmon (General Manager)

February 07, 2024

Keith Watson was my service advisor and did a great job communicating with me. I also want to recognize management Jack B. and Justin H, for great customer service! More

by Will B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Watson
Feb 07, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Well this review hit home! Appreciate everything you do for all the folks here at Caldwell Will. You have shown poise, patience, and loyalty for so many years we can't say enough. Cheers and you know we are here for ya. -Justin Harmon (General Manager)

February 07, 2024

Was recently in an accident and needed to replace my car. Worked with Ethan on the floor and Nick in the finance department. Everyone involved was incredibly helpful and professional. I highly recommend Bob More

by Webarnett79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan (5 Stars), Nick Brown
Feb 10, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to see Nick receive some notoriety. Commonly the sales manager structuring the deal is behind the scenes and it means a lot to me to make sure the customer knows who is trying to put the deal together. Thank you for the opportunity to earn your business and review! -Justin Harmon (General Manager)

February 07, 2024

Purchased vehicle at end of lease. Worked with Dino Westerfield who was easy to work with, More

by christopher357
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield
Feb 10, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Christopher. Dino was sales person of the month 10 of the last 12 months and was dethroned last month so he has some extra motivation here in February. Happy to hear that his motivation is still starting with customer satisfaction. Thank you Christopher with your business and taking the time to review. -Justin Harmon (General Manager)

February 06, 2024

Josh Shepherd is a wonderful salesman. Josh is very friendly, knowledgeable, and easy to talk to. Josh worked hard to make sure I was happy and getting exactly what I wanted in my new ve More

by missnurse26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Shepard, Jaohn Maula
Feb 07, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great story and we appreciate you telling it. Josh has been polishing his skills here for over 5 years and despite his youth, he is our senior sales person that has seen a lot and learned to sell cars the right way. Happy to hear his customer's feel the same way. Thank you again for taking the time to write and we all appreciate your business here at Bob Caldwell. -Justin Harmon (General Manager)

February 04, 2024

I bought my first Jeep there over 4 years ago and it was a good experience. This time is was even smoother. More

by mhoffma35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Plas
Feb 07, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Great to here that a customer was willing to come back after a good experience. Referrals and repeat business are not only free but can be the most powerful means of advertising that any business has. Means a lot. Thank you for the business x2 and thank you for taking the time to support the effort. -Justin Harmon (General Manager)

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