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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

Overview
Reviews
Vehicles
4.6
1,373 Reviews
Call Dealership (614) 888-2331
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1888 Morse Rd

Columbus, OH

43229

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Showing 1,373 reviews

January 31, 2024

There was some confusion about having a loaner car available for me. However kevin, the service advisor and the service manager solve that problem. They were able to get the car in almost immediately More

by JK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Watson
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Feb 01, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear the confusion was sorted out in a manner that met your expectations JK. Communication and execution is the key. Appreciate the business and review! -Justin Harmon (General Manager)

January 31, 2024

Ethan was very helpful in our buying experience. 10/10 would recommend Ethan to anyone looking for a new vehicle More

by Nicoledye123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Fisher
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Feb 01, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Ethan received a fantastic amount of good reviews for his first month and sounds like he was a heck of a pick up. Thank you Nicole for endorsing Ethan's efforts and thank you for giving Ethan and Bob Caldwell an opportunity to earn your business! -Justin Harmon (General Manager)

January 31, 2024

Tyler did a great job with showing us what we wanted and answering any questions we had as well as Steve with financing. More

by Camyers54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Plas
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Feb 01, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear that the experience went smooth. We appreciate your business and taking the time to review! -Justin Harmon (General Manager)

January 31, 2024

Dino and Vince made our purchase experience very easy and efficient. They did a fantastic job meeting all of our needs! More

by gecox
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield, Vinny Selby
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Feb 01, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear that the twosome were able to check the boxes. Thank you for taking the time to write a review and hope your vehicle treats you well for many years to come. Welcome to February! -Justin Harmon (General Manager)

January 31, 2024

Todd is very nice. His service is very good. Although I almost wait three months for the special part. More

by Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Montgomery
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Feb 01, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Ya, parts have been a nightmare even post UAW strike. We apologize for the wait and glad to hear we were eventually able to get you on your way. Glad to hear Todd made the process a little less stressful. Have a great week and thank you for your business Yvonne! -Justin Harmon (General Manager)

January 31, 2024

Good good good good good good good good good good good good good good good More

by derricksowards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Mudd-Curtis
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Jan 31, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

OK, we read you loud and clear. Good is good. -Justin Harmon (General Manager)

January 31, 2024

I bought a 60 thousand dollar scat pack and both warranties and didn’t even get a dodge hat 🥲 More

by Jeffrey Hardy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Selby
Report | Print
Jan 31, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Jeffrey I would be happy to compensate you a hat. 614-880-2824 and justin2caldwellchrysler.com. Now you just need some decent weather to really enjoy that machine. Congrats on the purchase and appreciate the review! -Justin Harmon (General Manager)

January 30, 2024

Worked with Tim and he was great! In and out in f the dealership in 45 minutes with a perfect vehicle! More

by Roybfg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Diddle
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Jan 31, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Takes a customer that knows what they want to get in and out so fast so thank you for your accommodations as well! Take care and thank you for the business and review! -Justin Harmon (General Manager)

January 30, 2024

Nice reps to work with and provide updates while waiting on you car oil change More

by Essuahii
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Watson
Report | Print
Jan 31, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Ya, those updates (whether good or bad) are absolutely required to let customers know that the advisor has not forgot about them. Thank you for recognizing Kevin's efforts and we all at Bob Caldwell appreciate your business and review! -Justin Harmon (General Manager)

January 29, 2024

I’ve only had the pleasure of working with the service department. I give a good because of the awesome customer service. However, the process for getting recalls addressed seems a little unclear. Maybe More

by Wendi.m.davis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Watson
Report | Print
Jan 31, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Wendi thank you for the feedback and something we will review during our next service meeting. Much appreciated and thank you for your business. If there are any questions left unanswered I would be happy to jump in, I can be reached directly at 614-880-2824 or jsutin@caldwellchrysler.com. Thank you! -Justin Harmon (General Manager)

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