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Bob Caldwell Chrysler Dodge Jeep RAM

Columbus, OH

4.6
1,373 Reviews

1888 Morse Rd

Columbus, OH

43229

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Showing 1,373 reviews

January 29, 2024

Salesperson was very knowledgable of the preowned vehicle I was looking to purchase, specifically a Jeep Wrangler. More

by Mike Day
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Fisher
Jan 31, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Mike. Ethan has proved to us he is a true professional. With only 30 days here, he knows the inventory better than some that have been here 12 months. Fortunate to have him as part of the team. Thank you Mike for the opportunity to earn your business and review! -Justin Harmon (General Manager)

January 29, 2024

So grateful for the excellent experience from Dino and Kevin to get the Gladiator I wanted for the price I can afford More

by infinityridgefarm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino Westerfield, Kevin Adams
Jan 31, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

It's a beautiful thing when the right product and right price works for the right customer. It was meant to be. Thank you for highlighting the experience and hope the vehicle treats you well for many years to come! Have a great start to the year and stay warm! -Justin Harmon (General Manager)

January 29, 2024

Customer for life. Good people Consistent Down to business and fair Good place for basic and advanced service More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Mudd-Curtis
Jan 31, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Dave. Good news, we now have a new Service Director and within the 1st month, we have 3 additional techs and 1 additional service advisor hired to help with the increased demand in service. Thank you for your loyalty and taking the time to highlight your visits. -Justin Harmon (General Manager)

January 29, 2024

Ethan was a courteous and respectful salesman. He responded to our questions promptly and his attention was always on addressing the customers needs. More

by Henry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Brown
Jan 31, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Henry for the review and Ethan. Nick, and the rest of us here all appreciate your business! -Justin Harmon (General Manager)

January 29, 2024

Viene desde Cantón Ohio me recomendó mucho hermano con María y me atendió y pude comprar una van zero millas muy contento More

by Zacarias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Vergara
Jan 31, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Me alegro de que María haya podido ayudarle con sus necesidades. ¡Gracias por el negocio y la reseña! -Justin Harmon (Gerente General)

January 29, 2024

Great buying experience here at Bob Caldwell. Tyler took great care of us. Excellent deal. More

by Thetrucktireguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Plas
Jan 31, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Glad to hear the "The truck guy" is endorsing Tyler during the process. Sounds like a solid endorsement to me. Appreciate the business and review! -Justin Harmon (General Manager)

January 28, 2024

Everyone was so nice and extremely helpful. I enjoyed my experience today. Will come back! More

by latoyasexton84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Plas
Jan 28, 2024 -

latoyasexton84 responded

So happy with my new charger. My experience was amazing.

Jan 31, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you Latoya and we're happy you are happy. Thank you for the business and endorsement. -Justin Harmon (General Manager)

January 27, 2024

I bought a ram 1500 out of state without visiting the dealership. Robert Debolt was very helpful, responsive & informative. The dealership helped set up financing & Robert worked with me on shipping the More

by williamrseitzinger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Debolt
Jan 31, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Thank you William for addressing the "lot packs" that other dealers are falsely advertising. Just so the general public is aware, in the state of Ohio, you can not have "add ons" over and above the final price advertised online. This is against State law. Same goes if a dealer requires you to trade in a vehicle to get the price advertised online. It's a federal law that you can not require financing. This is a tremendous problem happening across the country and buyers beware. Glad you were able to see through the xx William and we appreciate you taking the chance on a dealer across state lines to provide a fair deal that works for you and us. Hope the vehicle treats you well for many years to come. -Justin Harmon (General Manager)

January 27, 2024

Tyler P. is great. Very nice and informative. He answered all my questions and was patient with my insecurities. More

by Lambert
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Plas, Brad Mays
Jan 31, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

Buying a vehicle is stressful and it's super important that every customer is comfortable and confident with their decision. It's the sales rep's responsibility to make sure all questions and answered and full transparency is displayed. Glad to hear Tyler was able to check these boxes. Thank you Lambert for your business and leaving a review! -Justin Harmon (General Manager)

January 26, 2024

Bob Caldwell - will get a definite excellent review from me. No question you went to “bat” for me and the result has been a car that lives up to the Jeep Organization. That speaks to Jeep, but I think more More

by ron johnson
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Schuler, Cody Mudd-Curtis
Jan 26, 2024 -

ron johnson responded

Good job Caldwell!

Jan 26, 2024 -

Bob Caldwell Chrysler Dodge Jeep RAM responded

That means a lot Ron. Really appreciate the energy you bring and these are the kind of comments that really rev up the staff. Appreciate your positivity and highlighting Cody's efforts. Have a great weekend and thank you! -Justin Harmon (General Manager)

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